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"Overall the staff were helpful, food is also good This is not a cheap place to stay at so you would expect a few basics The WiFi was so slow you couldn’t get Amazon or Netflix on We were in room 7 without A/C hot on the 13/7/26 We opened the windows the noise from the traffic was deafening There are other hotels in this area with better facilities, I will look at them next time I am in the area"

"Positives. Staff friendly and helpful, food (dinner and breakfast) was enjoyable and well presented. Negatives. Decor was tired, handrails need cleaning, room windows need attention."

"An excellent hotel and very reasonably priced. We ate on the terrace in fantastic weather. Also at breakfast in the beautiful dining room. Our cosy courtyard room was modern and well kept and the cold fan certainly helped. The building, grounds and staff are really great. We will stay again."

"Lovely room, and good food cooked well"

"All staff were so helpful and polite,nothing was to much to make our stay pleasant."

"The key to any stay if the staff. They were amazingly friendly. Can’t beat this place for price or location when travelling."

"Location is superb, 100 ft to Chippenham bus station, and leads than 10 minutes bistro from the train station. Room is spacious, so is the bathroom, big and renovated. Courtyard is nice. There is a leisure pool at site too. Huge parking lot at back. The buffet breakfast offered was full English style and truly great. Staffs were super friendly. I stayed here one night to visit the near by Cotswold villages, like Castle Combe, which was only half an hour away. If the windows could be upgraded and...

"Lovely large room, comfy bed sand very dog friendly. Lots of parking and advantage of park and ride into Bath 10min walk away. Excellent Sunday roast and fantastic breakfast will definitely be back!"

"Excellent breakfast/ dinner outside in garden."

"Worst night sleep I’ve ever had staying in an hotel, bed was terrible. Disappointed for price paid"

"Terrible no body there and was accused of taking a radio from room which is a dam lie why on earth would a person do something so low never ever again"

"Great location, big room and very clean and comfortable. We were comfortable and happy and the beds are great as well."

"Brandon (?) at the front desk was amazing as was your man who helped make the cot bed more comfy. Thank you both!"

"On arrival there was road works outside the hotel which we were unaware of. I had messaged to ask where to park but got no answer. The parking is payable across the road and behind some houses. The hotel building is very old and the bar area is quite nice. The two young lads on the bar were very nice and friendly. The room we had was in need of decoration and updating, not in good shape. We had drinking facilities provided but I’d advise take your own as the ones given were to certain tastes....

"We loved everything about this hotel. Staff , food , room and location. Would love to stay here again."