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Upemba Hôtel

4.5 star property
Travelers can rejuvenate with massages and Pilates classes, then savor meals at two restaurants or grab drinks from three coffee shops throughout the property

Choose dates to view prices

Upemba Hôtel offers an urban retreat with amenities like a poolside bar, 24-hour health club, two restaurants, and an outdoor pool. Guests love the continental breakfast and spa services.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
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The price is ฿2,931
฿3,517 total
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21 Jun - 22 Jun
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Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime

Check-out

Check-out before 6:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Upemba Hôtel have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Upemba Hôtel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Upemba Hôtel?

Valet parking is free at this property.

What time is check-in at Upemba Hôtel?

Check-in start time: 6:00 AM; check-in end time: anytime.

What time is check-out at Upemba Hôtel?

Checkout is at 6:00 AM.

Does Upemba Hôtel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Upemba Hôtel located?

Located in the heart of Lubumbashi, this luxury hotel is 0.8 mi (1.3 km) from Lubumbashi Zoological Park and 1.4 mi (2.3 km) from Musée National de Lubumbashi. Lubumbashi Golf Club and Frederic Kibassa Maliba Stadium are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

6.4

Cleanliness

6.0

Amenities

6.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything promised, I got it on time. The room service was excellent and quick.
Stayed 15 nights in Nov 2024
Verified

8/10 Good

MARCUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My impression

It’s a good Hotel 🏨 and the most important thing that I appreciate is that the people a friendly
Stayed 2 nights in Dec 2022
Verified

6/10 Okay

Benny

Liked: Staff & service
I din’t like they policy about the free transportation (shuttle) they charge $30 to take their customers to the airport, but on Expedia the shuttle is free.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Gianni

Disliked: Staff & service, amenities, property conditions & facilities
The credit card using is limited
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

Room had a lot of cockroaches
Stayed 14 nights in Apr 2024
Verified

2/10 Terrible

Pascal

Disliked: Cleanliness, staff & service, property conditions & facilities
It took them 2 hours to check us in after a 22 hours flight, and telling us to pay extra because the price we booked with online was not accurate according to the receptionist the room was full of dust everywhere, the shower door wasn't working properly, and they are cockroach in the room, wifi was not working properly at all. I won't recommend this place to anyone. While booking it says it includes one way from the airport to the hotel or from the hotel to the airport. But they are not respecting what they said and accomplished them. They don't do proper maintenance at all
Stayed 17 nights in Aug 2025
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon choix

Hôtel bien situé, recommandé par l'ami congolais qui m'avait invité.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agreable et personnel attentionné
Stayed 7 nights in Nov 2024
Verified

6/10 Okay

Basile

Liked: Cleanliness, staff & service

C'est OK

Il y a eu quelques problèmes avec la climatisation, l'électricité. Cependant le staff a assez vite réagit et m'a mis dans une autre chambre.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

El Hadji Malick

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilettes avec une mauvaise odeur. Tâches. Wifi pas opérationnelle
Stayed 2 nights in Jun 2022
Verified

4/10 Poor

Francis

Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jean vicky

Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

arnold

Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Fallone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024