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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Travelers enjoy a delicious breakfast before campus adventures, then unwind with a dip in the seasonal pool or a workout in the fitness center.

Choose dates to view prices

Located in the heart of Lubbock, the SureStay Plus Hotel by Best Western Lubbock Medical Center offers continental breakfast and free WiFi. Relax in the seasonal pool after exploring Texas Tech University, and enjoy the on-site gym and bar for added comfort during your stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
The current price is ฿2,315
฿2,663 total
includes taxes & fees
28 May - 29 May

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About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

  • Hotel near Texas Tech University
  • You can look forward to free continental breakfast, a terrace and laundry facilities at SureStay Plus Hotel by Best Western Lubbock Medical Center. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a gym.
  • You'll also find perks such as:
    • A seasonal outdoor pool
    • Free self-parking
    • Motorhome/coach/lorry parking, ATM/banking services and 2 meeting rooms
    • A banquet hall, a 24-hour front desk and a vending machine
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 112 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as desk chairs and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with spring water baths and hydromassage showers
    • 50-inch TVs with satellite channels
    • Separate sitting areas, free extra beds and daily housekeeping

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15, per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 36 kg per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from April to August
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at SureStay Plus Hotel by Best Western Lubbock Medical Center?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Lubbock Medical Center on 28 May 2026 start from ฿2,315, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Lubbock Medical Center pet-friendly?

Yes, this property allows pets with a maximum weight of up to 36 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in start time: 4:00 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Lubbock Medical Center located?

Located in the heart of Lubbock, this hotel is within 1 mi (2 km) of Covenant Lakeside Hospital and Texas Tech University. Maxey Park and United Supermarkets Arena are also within 1 mile (2 km).

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Reviews

Reviews

7.8

Good

7.6

Cleanliness

9.0

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 423 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 102 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for work
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and big.nice and cozy quite and great! could not ask for more. This is my second time staying there. The staff were nice and helpful. Nice place to stay at .
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and area and close to Dollar Tree, Friendly Staff and a quiet location and modern pool was closed and needed to be drained or cleaned
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Vydon

Liked: Cleanliness, staff & service, amenities
I shall return and recommend this hotel The breakfast was very good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay at .staff was very professional. Very nice. People .had everything I needed in the room so it was great. We’ll definitely recommend to family and friends.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hollana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff was friendly and the rooms were clean and comfortable.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, would definitely stay here again. The staff was excellent, very friendly. The pet fee was great, not overly charged as other places are. We forgot a cell phone and the staff quickly called us to notify us for pick up; which was great because imgine being miles away and having to come back for it. We even got a complementary drink form their Lounge. The "hot breakfast" was good too. I'm extremely happy with the stay. Would definitely recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly service, breakfast was fresh and room was clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff was friendly and easy check in and check out process. Room was clean and spacious.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lance

Liked: Amenities
Close to freeway and reasonable price for the nice rooms
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Great staff and clean rooms. Room had many appliances. Breakfast was included and also good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sharon

Liked: Amenities, property conditions & facilities
Great breakfast great room great sale price
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great and peaceful stay
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool area
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome, easy check in, clean rooms,& finally safe area
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff was ok, location was good, never got to the bar. Breakfast was always missing something.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Magaly

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and accommodating! Overall clean, but the pool was unusable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The manager was very accommodating. We were in town due to an emergency. Our plans were 2 days but things changed and need to extend our stay. I returned later after checking out, told the manager we needed to extend the stay he got us back in the same room and early so we didn’t have to wait. He is a very nice man.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for an even better price!

Very comfortable and quiet hotel near Texas Tech stadium. The rooms and decor could use an upgrade but the beds are comfortable and very clean. The staff were extremely friendly and made rounds each day to ask if we needed fresh towels.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time at this hotel and will be our go to place when we are in Lubbock. Quiet, clean, breakfast is good and great customer service.
Stayed 3 nights in May 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service
Safe area close to university. It wasn’t as modern as some but still very comfortable. Would recommend if on a budget!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Front desk was super nice! Clean too!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mike was awesome. Convenient shuttle. Much cleaner than last time we stayed. Front desk very efficient.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Brian

Clean room. Close to University
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet
Stayed 1 night in Aug 2025