Hi Karla,Thank you for taking the time to share your concerns. I have shared your comments with the front desk and housekeeping. We are diligently working towards improving our property. Once again thank you for your feedback as I take your comment seriously.

Delilah,I apologize that the room fell below our cleanliness standards and that you felt uncomfortable staying here. We appreciate your feedback and will definitely use it to help us improve.Thank you again for taking time to write your review.

I am saddened to hear that you had issues with the TV and shower not draining. I will have that room taken off market till we can ensure all items are working properly. We hope you will give us another opportunity the next time you visit Lubbock.

Thank you for the 4 star rating, we look forward to seeing you again the next time you visit Lubbock.

Thank you for the 3 star rating, we hope you will come by and see us again the next time you come to Lubbock.

Thank you so much for the 5 star rating, we look forward to seeing you again the next time you visit Lubbock.

Thank you for the 5 star rating and for taking time to share your kind comments about the front desk staff. We look forward to seeing you again the next time you visit Lubbock.

I am saddened to hear that you had cleanliness issue sin your room recently. I will speak with my housekeeping team about your feedback so we can resolve this issue going forward. We hope you will give us another opportunity the next time you visit Lubbock.

I am saddened to see that you did not enjoy your stay with us recently. We hope you will give us another opportunity the next time you visit Lubbock.

I am saddened to hear that you had cleanliness issues in your room recently. I will speak with my housekeeping staff about your comments as well as do additional training to ensure this does not continue. We hope you will give us another opportunity the next time you come to Lubbock.

Thank you for the 3 star rating and for taking the time to share your experience with us. I will speak with my staff about your feedback so we can continue to grow and better serve our guests. We hope you will come by and see us again the next time you are in Lubbock.

Thank you so much for the 5 star rating and for taking the time to share your comments about our staff. We look forward to seeing you again the next time you visit Lubbock.

Thank you very much for the 10 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

Thank you for the 4 star rating, we hope you will come by and visit us again the next time you are in the Lubbock area.

Thank you for taking the time to share your experience with us. I am sorry to hear you did not rest well due to the noise in and around the building. i will have my maintenance team look into the plumbing issues as well as the paint difference in your room asap. We hope you will give us another opportunity the next time you come to Lubbock.

I am saddened to see that you did not enjoy your stay with us recently. We hope you will give us another opportunity the next time you visit Lubbock.

I am saddened to hear about the experience you had while staying with us recently. I will have the room you were in taken off market till our pest control tech can ensure there are no pest in the room. I will also speak with my housekeeping team about your feedback so we can continue to grow and better serve our guests. We hope you will give us another opportunity the next time you come to Lubbock.

Thank you so much for the 5 star rating and for taking the time to share your experience with us. I speak to my front desk about your concerns, we want every guest to fell completely safe while staying with us. We hope you will come by and visit us again the next time you come to Lubbock.

Thank you so much for the 5 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

Thank you so much for the 5 star rating and for choosing us for your accommodations while here for medical visits. We look forward to seeing you again the next time you visit Lubbock.

Thank you so much for the 5 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

Thank you so much for the 5 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

I am saddened to see that you did not enjoy your stay with us recently. We hope you will give us another opportunity to regain your loyalty the next time you visit Lubbock.

Thank you so much for the 10 star rating and for the wonderful comments. We look forward to seeing you again the next time you visit Lubbock.

Thank you very much for the 5 star rating, we look forward to seeing you again the next time you visit Lubbock.

Thank you so much for the 5 star rating, we look forward to seeing you again the next time you visit Lubbock.

Thank you for the 3 star rating, we hope you will come by and see us again the next time you are in the Lubbock area.

Thank you so much for taking the time to review us! It is truly appreciated!

Thank you so much for your review! We hope you have an Amazing Day!

Thank you so much for your review! We are truly sorry that your room was not what was expected when staying at our hotel. I will make sure my housekeeping manager reads your review so she can make sure this does not happen moving forward. Once again thank you so much for your review and we hope you have an amazing day!

Thank you so much for your review! We hope to see you again soon!

Thank you so much for your review. We are truly sorry that you had a bad experience with pet hair at our hotel. We will make sure and talk with our housekeeping staff about your review so there are aware of the situation. Once again thank you so much for the review and we hope that you have an amazing day.

Thank you so much for your review. I am sorry that that you could hear the waffle maker at 6:00am. I will ask and see if there is a way to turn the volume down on them. Thank you again for the survey.

Thank you so much for your review, and we are truly sorry that you feel that you did not receive the care and compassion from the front desk staff when you reported your issues with your stay. We will make sure to talk to our staff directly about your stay to help make sure this does not happen again. Once again thank you so much for your review and we hope you have an amazing day.