The shower only has a scolding hot water option. I told the front desk and all she would say is the her faucets at her house was the same and proceeded to ask me how to fix it. I delt with the situation, but you should probably get this fixed b4 a child gets burned
Good for a 1 night stay, the fan in our bathroom didn’t work and was falling out of the ceiling, lots of hallway noise. The breakfast had good selection but the food wasn’t very warm. Not sure that I would stay here again.
Best option in Plainview and staff was friendly, explained why we couldn't get refund for 2nd night. We finished loading my sister to move to Fort Worth and didn't need to stay another night. We thought it would take longer but were finished by 9:30am and there is nothing to do in Plainview..why stay.
I have been a good customer of Orbitz and would appreciate an exception to the need to pay for an extra
night. We were out by 10"00am. ORBITZ, WOULD YOU RECONSIDER?
Mary Loewen
Plainview TX is a *very* small town with minimum hospitality options. I wasn't expecting much but WHAT a surprise!!! Perfect customer service (brought me a blanket in the middle of the night) from the friendliest people I've met in a long time. It was a HS reunion weekend and even with all the hassle they were always polite and helpful. Designated recycling! Fitness room has 2 treadmills and the indoor pool is closed for Covid. No outside gathering area but it was usually too hot, anyway.
The room was clean and a/c worked quite well. No complaints there.
The breakfast area was crowded and some food required heating up with a microwave instead of being ready to eat. That caused a lot of congestion with people at the already small counter space. The coffee was burnt and watered down.
Lastly, the back hallway exit near the laundry room didn't always latch on its own, which was great for the 5 of us loading/unloading our bags. However, not great from a security standpoint.
Christopher
เข้าพัก 1 คืน, มิถุนายน 2021
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัวและเด็กเล็ก
27 มิ.ย. 2021
ชื่นชอบ: ความสะอาด
Beds were super-comfortable. Ice machines were pretty quiet and dispensed nicely-sized pieces. Breakfast was good - the kids enjoyed the Texas-shaped waffles.
However, the pool was out-of-service due to a failed inspection, and that was one of our reasons for selecting this hotel. Staff were friendly enough, but not particularly warm and welcoming.
When i booked i was told the pool didnt work.. was disappointed but the said that they had a full breakfast bacon sausage waffles biscuits when we go down for breakfast at 8am there was only muffins and bagels this was the only reason why i kept my reservations wont go back. If u tell me there will be a full breakfast and then there isnt 😡😡