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"The staff at the front desk was amazing, super friendly. After we got to our room and I went to put our bottled water in the mini fridge, it was warm. I called downstairs told them the problem and they immediately fixed it. They changed our room, not only that they upgraded our room for our inconvenience. The buffet there was great. The staff was so helpful and very cheerful. The bed in the room was super comfortable. I loved the feel of the pillows. So soft and fluffy!! I was even going to ask...

"The staff at the Peppermill were very accommodating. The lady that helped me get my room with bath bars and I asked if I could stay at the main part of the hotel so that I didn’t have to walk to the other part of the Hotel. She told me sure. I told her I was in Reno for a recent doctors appointment and had an injured hip. She went above and beyond to make sure I could have my room close to the main lobby. My room was comfortable, clean and the temperature was perfect with the A/C Overall I had...

"Very clean room, great view and the staff was very friendly and helpful. Definitely recommend for a stsy"

"The property has been remodeled and is very nice. The down fall was the noice level as our room over looked the pool. That weekend there was a rave lasted until 230am could not even watch a movie as the sound was so loud the bed was vibrating"

"927 characters · 162 words · 👔 Formal · English The room was excellent; they provided us with a rollaway bed at no additional cost. The staff during check-in 7.15.2026 9pmish was helpful; I inquired about the latest check-out time, and she informed me it was 11:30 AM at no extra charge. However, when I left at 11:18 AM, on 7.16.2026 another staff member claimed I was late and that there would be a fee. I explained that I had specifically asked the front desk representative the night before...

"High quality lodge with great amenities. A nice step up for a weekend getaway."

"Free shuttle, delicious breakfast, friendly staff, and clean, well-equipped rooms."

"Rooms were slightly better than average. Gym was above average! Chophouse restaurant was above average. Staff was average. Loved that they didn't charge for parking. My room was clean and most of the pubilc areas were clean, but it smelled like smoke everywhere. My room had a slight smoke odor, but the hallway had a strong smoke odor. Not cannabis, old school cig smell. But overall a good value and would consider staying there again."

"Central location and easy to get to. Staff was friendly even with late arrival. Room was clean but needed to be updated. There was mold in the grout, wallpaper peeling and the door lock didn't work well. Great water pressure in the shower. Appreciated that it had no resort fees and offered free breakfast."

"AC was broken, they “fixed” it and it was broken the second night as well and they did nothing about it. The spa said I needed to get “confirmed”, I tried four times over two weeks and nobody ever called me back. The manager knew and still nothing, then AFTER the time we wanted had passed the spa finally decided to call us like they had a Time Machine we could go back in time to get a massage. The fixtures in the room were horrible, for example, toilet was made for children or women because it...

"When we got there they offered us an upgrade for $42 a night. It was fantastic."

"The room has no closet or other place to hang clothes. There is a lot of highway noise and the air conditioner unit is very loud. The breakfast is just a few things in plastic wrap, although they have a nice espresso machine. The staff could be a bit more friendly."

"Room stayed cool even hot outside"

"I was very impressed with the property and definitely will stay here again"

"Big beautiful & clean room!!"