Verified
6/10 Okay
Loukas
23 Jul 2026
I walk with a mobility aid (cane) and chose this hotel because it was listed as single level. It is NOT single level and on check in I was told there were no rooms on the ground floor. Fortunately I could get up the stairs with my cane but it was really difficult for me to carry my suitcase up the stairs and I was not offered help. When I was approaching the hotel a woman with a walker outside asked me if I could ask the front desk to “unlock the ramp” so she could enter to check in. Wildly non-accessible. Outside of this issue however the room was clean and well maintained if a little dated. Even though he didn’t offer to help with my luggage the front desk was mostly kind and helpful and stored my suitcase in a closet ahead of check in time so I could go shopping without carrying it around. The locks on the door were traditional key locks and difficult to open so the man from the front desk had to come upstairs to show me. If accessibility weren’t an issue I would give 4/5 stars and probably stay again because it is conveniently located to the El Rey Theatre (15 min walk) and in a quiet area. But the accessibility issues take me out.
Loukas
Stayed 1 night in Jul 2026
































