2/10
This is not a good hotel!! When I checked in they let me know I can either walk through the entire hotel to get to my room or walk through the garage and then take an elevator. There are no additional doors. I paid an extra $15 to park in the OPEN garage. It’s $15 per night. The entire hotel smells like cigarettes and vape smoke. The room was literally right next to the freeway. There was a broken down chain fence between my room and the freeway. I could hear the traffic all night. They did not inform me I would essentially be sleeping next to traffic all night. When I realized I forgot a toothbrush I asked he front desk for one and they stated they don’t have any complimentary ones but I can buy a toothbrush & tube of toothpaste from their gift shop!! What hotel doesn’t offer guest complimentary toothbrushes? I have never had that experience. The morning check out staff was rude and unhelpful. The hotel felt dirty and unkept. A waste of money and I wish I had stayed elsewhere
Natali
เข้าพัก 1 คืน, มิถุนายน 2025