6/10 Okay
Jroach
10 Aug 2014
Disliked: Staff & service, room comfort
Eminem Rihanna concert
We booked this hotel because of its location to pasadena. Area around is good and location is close to freeway. Front desk people were not friendly it was like we were an interrupting him when we checked in. Hotel advertises free wifi but never gave us a password. Beds are average. Tv channels you get a very large selection which is nice if you spend time in the room. Was nice to have a fridge but it was an antique. There was a lot guests that were staying at this hotel for the concert the price was good for what we needed and when we checked out the front desk person who by the way is behind what looks like bullet proof glass said nothing and had a very angry look on his face so they need a better staff. If you need a cheap hotel for area this is the one just don't expect any level of service cause you won't get it.