"Excellent service and very peaceful location, even though slightly steep last few 100 yards for the car.
Nice view from the room and property in general.
Staff and cook are very very polite.
Rooms were clean and organized. Bathrooms were also clean, although slightly wet after they clean (hosts can perhaps look into this and ensure bathrooms are wiped after cleaning). This was only reason for for a 4-star rating on “rooms” (instead of 5-star rating)."
"One of the worst experiences in our travel life. Check in at 2 pm. The place was not ready until 6 pm. The sheets were dirty and we have to have them change after we checked in. The booking says that we get to
Occupy the entire place. in the middle of the right 4 guys showed up and checked in tomineof the rooms in the house. We felt very unsafe. We only got one bath towel which is worn down. No toiletries. After 15 minutes of argument we got two extra kitchen towel as wash cloth. We booked for 4...
"Amazing property facing coffee garden and trail to mountain top.
Only downside is access road to resort is in dilapidated state, not safe after sunset"
"Gateway is an older Taj property that reeks of old world charm. The cottages and gardens are expertly laid out and the service is attentive. My room was well appointed but old. Overall an excellent option in the Coonoor area."
"stay was very good, staff are very kind and helping, hotel has a restaurant which provides excellent food, breakfast is free. Tour operator is in the hotel provides taxis and we had very nice 2 days tour of Ooty "
"Execellent Hotel with Good service good Location in Ooty; walkable to Botanical gardens Rose Gardens and Restaurents shoping places its a very nice Location We enjoyed ;"
"We enjoyed our stay, hospitality,food, child care and activities was awesome. Especially mr.manikandan and teams food service and activities conducted by mr.gopal was excellent. We would like to visit again."
"Everything about this place was great. The staff were helpful and attentive; the breakfast was good; the room was clean and quiet. It's in a great walkable location.
Highly recommended."
