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"Great room. Plenty of space. All necessary items in room. Staff downstairs were very helpful whenever asked. Breakfast was a massive choice of items and staff couldn't do enough. The coffee was great! Perfect for our stay. Have stayed there before and will stay again."

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"We chose this hotel because of its countryside location and were looking forward to a quiet break outside of Durham City Centre for a weekend trip. Unfortunately, a large event took place during our stay and we were not informed in advance, despite being told that guests are usually notified when such events are taking place when I raised the issue. The event resulted in significant noise late into the evening, and there was no evening food service available to resident guests as a result. Had...

"Great location clean friendly helpful staff my only critique would be to have a sign post up for the car park as took me ages to find it!! Other than that everything was great!"

"We stayed one night. The hotel was very clean. The staff were very helpful. Only a short ride by taxi or bus into the town centre. Would stay here again. "

"Good place, happy with the room and facilities. Loved the location which was not complicated from the motorway. Staffs were friendly, polite and always helpful. Breakfast was great."

"Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this."

"The staff were great however the hotel is looking very dated. The door frame looked like it had been kicked in more than once. The carpets, curtains and overall decor were really old. That said, the room was clean yet basic."

"Staff member who welcomed us was efficient and polite. No staff on duty check out Room was clean comfortable. "

"We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

"Good room for the price"

"The room was nice & clean , a bonus was the air conditioning as it was hot weather . We also ate evening meal there which was ok , breakfast was plentiful with a good choice . We only stayed one night on our way to Scotland & our daughter & family met us there to complete the journey . What was nice was that they were able to park & use the hotel for food / drinks etc . Thankyou we appreciated that 😊"

"The room was clean and functional. Plenty of parking. The receptionist who checked me in was miserable and didn’t make me feel welcome. Pretty sure I was the only one staying there. The hotel is very tired in most respects. It’s quite isolated also so you need a car to get anywhere. My room was located very close to the A19 so a lot of road traffic noise."

"Beautiful room in a beautiful location with fantastic food. Staff were all smiling all the time. A lovely stay. I will definitely return."

"The room was spottless "

"We stay here regularly whilst visiting family. I love it because everyone is very friendly, the beds are super comfy and there is a bath in the bathroom. It's walking distance into town even after a few drinks in the very reasonably priced bar! It's dog friendly too. Big carpark and surprisingly quiet after the bar closes. Usually football on the TV in the bar which keeps my husband happy (depending on play...) 😅 The Highfield is always our first choice when planning to come to Boro."

"We had a wonderful stay here and would absolutely recommend it to others! The hosts were incredibly kind, helpful, and responsive throughout our trip. They communicated very promptly over messages and calls, and gave us clear information about parking, amenities, and check-in/check-out which made everything stress-free from the start. The room itself was exquisite — spotlessly clean, beautifully laid out, and thoughtfully designed. We especially loved the warm, low lighting which made the space...

"Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok."