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"Fantastic"

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"Room service only cleaned the room twice while we were there for 6 days. Outside noise could be heard easily. Overall great location and hotel"

"NU Hotel in Brooklyn is a beat-up, poorly maintained, unwelcoming and unhelpful staff: -rooms are crammed, beds are very uncomfortable - bed mattresses on both beds were hard and lopsided, bathroom shower did not function properly (could not be turned off so we had to keep it running, then the soap holder fell off, and there was dirt or mold around the edges of shower floor). Bathroom does not have a fan which could explain the mold. -the air conditioning unit stopped working about midnight,...

"Wonderful restaurants and nearby shopping"

"Shower didn’t drain properly. When brought the staffs attention, they said there was no maintenance there at the time and offered no alternative. My wife decided not to shower until we got home."