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Best Western Plus White Horse Hotel

4.0 star property

Choose dates to view prices

You can look forward to golfing on-site, a garden and a hair salon at Best Western Plus White Horse Hotel. Indulge in a hot stone massage, a facial and a body wrap at the on-site spa. The on-site British cuisine restaurant, 68 Clooney Restaurant, offers breakfast, lunch, dinner and children's meals. Yoga classes and fitness classes are offered at the gym; Best Western Plus White Horse Hotel also has dry cleaning/laundry services, a fireplace in reception and a bar. Free in-room WiFi is available to all guests, along with a conference centre and a steam room.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is ฿3,858
฿4,629 total
includes taxes & fees
31 May - 1 Jun
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About this property

Best Western Plus White Horse Hotel

  • Upscale family-friendly hotel near Derry City Walls
  • Consider a stay at Best Western Plus White Horse Hotel and take advantage of golfing on-site, a garden and a hair salon. Indulge in a hot stone massage, a facial and a body wrap at the on-site spa. The on-site British cuisine restaurant, 68 Clooney Restaurant, offers breakfast, lunch, dinner and children's meals. Yoga classes and fitness classes are offered at the gym; Best Western Plus White Horse Hotel also has dry cleaning/laundry services, a fireplace in reception and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre and a steam room.
  • Other perks include:
    • An indoor pool and a children's pool
    • Free self-parking
    • Buffet breakfast (surcharge), motorhome/coach/lorry parking and express check-out
    • Express check-in, babysitting (surcharge) and massage treatment rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 58 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Plasma TVs with cable channels
    • Electric kettles, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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City Hotel Derry
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  • Restaurant
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8.4 out of 10, Very good, 1,002 reviews
The price is ฿3,905
฿4,686 total
includes taxes & fees
28 May - 29 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 20.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 8.95 per person
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Tourism NI.

Frequently asked questions

Does Best Western Plus White Horse Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Best Western Plus White Horse Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus White Horse Hotel on 31 May 2026 start from ฿3,858, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus White Horse Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus White Horse Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus White Horse Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Plus White Horse Hotel?

Checkout is at 11:00 AM.

Where is Best Western Plus White Horse Hotel located?

This family-friendly Londonderry hotel is located near the airport, within 3 mi (5 km) of Campsie Karting Centre and Enagh Lough. The Two Bridges Walk and Derry City Walls are also within 6 miles (10 km).

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

7.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 230 out of 517 reviews
Rating 8 - Good. 181 out of 517 reviews
Rating 6 - Okay. 77 out of 517 reviews
Rating 4 - Poor. 16 out of 517 reviews
Rating 2 - Terrible. 13 out of 517 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. And we we're met with friendly staff.We would definitely stay in the hotel again.The pool was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Overnight Stay

We had an overnight stay here and it was great. Quiet, clean, comfortable and an on-site bar and restaurant
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities
The room was very spacious and the staff were very friendly.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service
Not really an appmosphere young chap that served breakfast was good 10 out of 10
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and food was amazing
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again the staff is amazing
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so beautiful and staff so friendly food was amazing
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

derek

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds food was excellent would highly recommend
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with friendly staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and very enjoyable stay

The room was very comfortable and we enjoyed the leisure facilities which are well run. We especially liked the restaurant due to great staff, especially Joy! The bar was great too, lovely wine and a brilliant singer as an extra treat on Saturday night.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Was a lovely stay, clean and friendly staff.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch staff , easy parking

Staff very friendly, helpful and knowledgeable. Loads of parking available, easy access to roads and a great area. Rooms are reasonable, got a good nights sleep. Dinner is ok in the restraunt. Good selection for breakfast too.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really helpful and friendly. Clean and comfortable room. Good choice at breakfast. Great base for exploring.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Comfortable stay.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone in the hotel was friendly & helpful, especially those in the restaurant
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff and hotel

Friendly helpful staff. Nice size room which was very clean. Nice and quiet
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mr M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Ideal for my business trip, easy parking, friendly staff and excellent restaurant.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Leo Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely and very accomodating. Its an old building with a bit of a musty smell.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
From signing in to leaving, the staff were attentive and helpful The rooms and premises were always scrupulously clean and the food and restaurant service was excellent I will be booking this hotel again
Stayed 4 nights in Jan 2024
Verified

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort

Overall visit

Nice dinner, very nice bathroom with lots of space. Beds were very comfortable and good facilities such as gym and pool. Breakfast was nice although was not very many options.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful haven

This was a warm, friendly and welcoming place we booked at the last minute after a let down in arrangements but it was the best decision made.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

We stayed here for a week as our base for a break in Ulster. Lovely hotel with really friendly staff. It is an ideal base for day trips to around Ulster.
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

Patrick

We couldn’t get breakfast despite being members of rewards scheme, was told we had to book direct and book an executive room. Food quality in restaurant was poor. Room wasn’t cleaned till late afternoon. Pool cold on second day. Staff very friendly and attentive when we had requests.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really looked after us, great hotel, lovely room. FYI it’s not in walking distance from anywhere else to eat etc - not a problem for us. We ate in restaurant and it was a great meal.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, great staff

We stayed for 2 nights with our 18 month old daughter. Lovely hotel, pool was great. We thought breakfast was goid value and plenty of choice. We ate in the restaurant one nighy and the food was delicious. The staff were helpful especially the barman who was so friendly and welcoming. A great stay!
Stayed 2 nights in Jul 2024