Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews of Hyatt Place London Heathrow Airport

4 out of 5
Hyatt Place London Heathrow Airport
The Grove, Bath Road, West Drayton, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1384 out of 2141 reviews" "
Rating 8 - Good. 543 out of 2141 reviews" "
Rating 6 - Okay. 124 out of 2141 reviews" "
Rating 4 - Poor. 46 out of 2141 reviews" "
Rating 2 - Terrible. 44 out of 2141 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for two nights and paid less for a week in Portugal. That is a ridiculous price and I wouldn't stay here again. In addition, with that price, breakfast is not included? Just because you can get people to pay these prices, doesn't mean that you should. I will stay elsewhere on my next work trip.
Stayed 2 nights in May 2024

10/10 Excellent

Allan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 21 days driving the UK and staying at 10 different accommodations the Hyatt at Heathrow was the perfect way to spend our last night in UK. The rooms were perfect to relax before a 24 hours of travel ahead of us. Great breakfast followed by a workout in well appointed Gym.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 23 May 2024
Dear Allan,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place and you were able to relax before your flight. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the airport.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 23 May 2024
Dear Betty,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you found our location to be perfect for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was good. Location didn’t offer much
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 23 May 2024
Dear Susan,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 23 May 2024
Dear Kai,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Yehuda, Skokie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 23 May 2024
Dear Yehuda,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Rafael, Miami

Travelled with partner
Liked: Staff & service, property conditions & facilities
Amazing staff, At the front desk Lucia was very friendly and explained to us every detail of the hotel that we should know, in the restaurant area everyone was very helpful, especially I don't remember her name but I know he was from Moldova.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Rafael,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is always the best feedback we can possibly receive when one of our guests gives a personal shout out to our amazing team. We will be sure Lucia is recognized for her amazing service. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Anthony,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great that you found our hotel to be so conveniently located for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Andre-Michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Welcoming and helpful reception staff. Rooms small but clean and functional. Quiet. Easy walking access to restaurants. Only lowlight not fault of hotel is I took the hotelhoppa to get there. They don’t stick to a schedule, took forever. Take London bus instead U3 or A4.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Andre-Michel,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that your experience here at Hyatt Place was so wonderful. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although close to the airport, a few minutes by bus, it was amazingly quiet. Had such a good night sleep. Stayed for 2 nights and would definitely stay there again.
Stayed 2 nights in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Marcia,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Brenda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport but seemed a bit worn compared to other Hyatts.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Brenda,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Dorlis

Great
Stayed 2 nights in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Dorlis,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy and quick to access by public transit
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Monica,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to find that our location suited your needs perfectly. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check-in. Poor service in the lounge/bar in the afternoon (~4:00 pm). Breakfast was adequate quality (less than satisfactory) and expensive.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Donna,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Cyrus,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great that you found our location to be so convenient for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Shiva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Lobby had a great bar.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Shiva,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

2/10 Terrible

Graham

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Arrived for an overnight stay before an early morning flight only to be told there was no water available in the hotel. No alternative accomodation or refund was offered. Appalling service.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Graham,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver. We apologise for the disruption caused by the emergency engineering work that took place during your stay.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, the gym was decent for a hotel gym, and navigating wasn’t too hard.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Tyler,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful stay here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Michelle,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Miguel, Hawthorne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 🏨
Stayed 2 nights in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Miguel,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being able to get food 24hrs.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Adam,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is extremely well kept and clean. We like to stay here the night before a morning flight because it's so easy to get to Heathrow.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Debra,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that when traveling through Heathrow you choose to stay with us. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities
Was a lovely lively hotel nice bar area and a holiday feel
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Angela,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you had such a great stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 Okay

Dr. Bryan

Liked: Staff & service
Bathroom needs updating. Staff great! Bed nice and comfortable. Easy access to airport. Internal soundproofing could be better.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Dr Bryan,Thank you for your review of your recent stay with us and for scoring us 3 out of 5. While it is great to hear that our staff were able to make your stay so wonderful we do appreciate your feedback on the areas where we can improve our guest experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Maureen,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Paul,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick overnight stay after arriving from a cruise and departing from LHR. The check in was quick and easy. Staff were efficient and friendly. The room was great (anking room that overlooked the airport). Despite looking at planes landing & departing, we didn't hear a sound. Great insulation! The restaurant down stairs was very nice with friendly service and two menus to choose from; regular restaurant menu and a more casual bar menu. The food was very good and served hot and promptly.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Ellen,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are delighted to hear that you had such a great experience even if it was only for just a quick one night stay.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Navdeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have spent good time of my life there…
Stayed 6 nights in Apr 2024
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Navdeep,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed for one night
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Emma,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that we had everything you needed for your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have a shuttle to and from the airport although we still had to pay for it. All was good except if you plan to take the shuttle back to the airport go extra early. The shuttle made at least 10 stops before arriving at the airport.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Sarah,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 Okay

Patricia, Port Coquitlam

Liked: Staff & service
Disliked: Property conditions & facilities
Propery location was perfect. Room was very small.Bathroom was tiny and shower didnt work. I dont think i would stay here again.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Patricia,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Donna and Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Donna and Dennis,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Suzanne, Syracuse

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many times over the years and are never disappointed. In fact, it keeps getting better! Staff are excellent!
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Suzanne,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is absolutely wonderful that you keep coming back to us and we keep getting better. Thank you also for recognizing our amazing team we think they are excellent as well but we are bias. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at if you have an early flight
Stayed 1 night in Apr 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Chad,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you found our location to be perfect for your travels through Heathrow. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Bradley T

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay when waiting for a flight at Heathrow.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Bradley T,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is such great feedback that you were able to enjoy your stay before your flight out. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, rooms were comfortable, warm, great shower, so quiet, no airport noise, close to airport, close to gas station, hire car, petrol station, etc. Caught bus to tube station to get around London. Liked the menu options and great food.
Stayed 2 nights in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Maxine,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted by your comments from your stay and we greatly appreciate you taking the time to provide us with your feedback.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Richard,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great place to stay
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 15 May 2024
Dear Martin,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you enjoyed your stay here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the ideal stay for next-day travel. About 4 mins from the airport and depending on your flight time you can even grab breakfast 😋
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 15 May 2024
Dear April,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Kori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Kori,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Paul

Business traveller
I stay here often and I always get a good nights sleep!
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Paul,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that on each and every stay you have enjoyed your experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Jose, Rego park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Jose,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Mark,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for close to airport and bed was so comfy!
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Nancy,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you had such a great experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay the night before our flight from Heathrow. The staff was very helpful. I just wish there was a better shuttle service to and from the airport. The shuttle is both infrequent and expensive. Because several hotels are on the same loop, it’s also slow, so we opted for an expensive Uber ride when we had to get to the airport quickly in the very early morning.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Sarah,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear that you enjoyed your night stay and our team were able to assist you during your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it’s close to Heathrow, but wow, getting into London from here was crazy expensive.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Becky,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, staff was wonderful
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Danielle,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you found our location to be so convenient and our team to be so wonderful. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Wuijin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay for business travel
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Wuijin,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that we were exactly what you needed for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for staying near the airport. Impressed by insulation from the airport noise. Runways and take offs were clearly visible from our room, and we never heard a sound while watching a jet take off.
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Richard,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience during your stay here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Judith,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport