Hotel is very easy to find and has a great car park.
Delivered exactly what we wanted in the form of a clean room for an overnight stay. Included breakfast was good.
Only downside is that there were a large amount of people staying there who were obviously flying out of the airport on low cost flights as they unashamedly swept the breakfast buffet to make large quantities of sandwiches. hotel staff did a great job of keeping the place restocked for the few of us who just wanted breakfast.
Staff professional. Breakfast good and abundant. Room clean.
carmine
เข้าพัก 2 คืน, สิงหาคม 2017
6/10 พอใช้
ผู้เข้าพักจริง
10 ส.ค. 2017
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
the hotel was nice and clean. room was quite small for our family of 4. the 1st night we got woken up several times from others coming in. slambi g doors being so loud on the floor. i did complain to just say they opoligise. the free breakfast wasn't good at all. the 2nd morning which was the Sunday the pure orange juice machine had ran out so it was mainly producing water. there was no sausages and scrambled egg or beans or croissants or any other pastry. this I thought was very dissapointing.
Where should I start.
1) We booked two rooms for the family and they were not able to arrange our room together as they say hotels.com did not inform them of the two joint bookings.
2) I brought my car in and we informed the receptionist that we have it parked on the premises. We were neither informed about the parking pass that was needed to be put on the dashboard nor the code required to leave the parking lot.
3) For dinner we decided to order at the bar and the bar menu suggested in several places, vegetarian options where none were available. The receptionist suggested we go outside to either pizza Hut or Toby and that eating in was not possible. This after a long days activity when we would have hoped to sit back, relax and unwind. Not to forget the basics everyone needs hot water in the morning Shower.
4) We were asked to pay at the hotel even though we paid all upfront on hotels.com. The dispute was raised with hotels.com twice and so far I haven't had a refund from the hotel.
Really unprofessional!
Poor service on reception, dirty mugs in my room. Water still in the kettle from previous guess. No bin bag in the bin. No socket next to mirrors. No mirrors over dressing table. I'm not going back.
Eleanor
เข้าพัก 1 คืน, สิงหาคม 2017
6/10 พอใช้
Gorillog, Southport
31 ก.ค. 2017
ชื่นชอบ: พนักงานและบริการ
Fine for the night before an early flight
We booked a family room. Double bed and sofa bed. That wasn't really big enough for a 13 and 10 yr old together. So one slept on the cushions on the floor.
Breakfast was ok, what you'd expect and getting a taxi to JLA was easy to sort. It's not as close or comfy and spacious as Premier Inn mind.
There's no where great to eat nearby. We walked to the Toby. Don't do it.
My advice is book the Premier Inn.
The hotel is big and comfortable with large rooms that are clean and affordable. We booked a family room for 2 adults and 2 children.
The breakfast is great and the dinner (we ordered steak) was excellent. Would recommend this hotel.
Good location, especially if you are going flying from the airport.
Rooms are a bit shabby and stained, sofa bed had many stains and also staining in ceiling from an obvious leak from above. Bed was quite old and wobbly . Having said that the room was clean and tidy. Quite a good selection of breakfast items. Staff were very friendly and helpful, could not fault them. Public areas were in a better state than the room. Probably wouldn't stay again as Premier Inn rooms are bigger and nicer for the price.
At just one mile from the airport this hotel is convenient as a stop over on the way to Rhodes. We had some time to kill so we were able to walk to some shops and there was a nice restaurant near by as well.
Awful bed, which should have been replaced a long time ago - not conducive to sleep at all. Bar awful - top price bottom selection & quality! Generally awful.