"The great:
- Welcoming, friendly staff
- Clean, soft sheets on firm beds
- Extra sheets for making up the couch my kiddo slept on
- Nespresso machine in the room for morning coffee
- Very clean
- Great water pressure for a lovely shower
- Held our luggage for us after we checked out but wanted to go out for the day
The less great:
- The elevators become a choke point in the mornings for breakfast and checkout. We had more than one instance where it said it was taking us one direction but took...
"A lovely hotel within easy access of a metro. The staff were friendly and there were lots of cool areas to sit when it was very hot outside. Loved the complimentary port tray that was put out every evening. "
"Great place to stay! They have great coffee offered all day. The rooms are clean and spacious and the breakfast is delicious. They're a close walk to many main areas but out of the way of major tourist areas.
I arrived quiet early and they were able to have my room ready 3 hours early ( which wasnt expected but appreciated). I highly recommend! Thanks for the greay stay!"
"It was an amazing stay the staff was polite. The hotel is located in a pretty decent spot where its quite and still pretty close to the nightlife scene."
"Our family stayed here for 2 nights. The staff were helpful and kind. They made our stay here so comfortable. It is convenient and a quick uber ride to anywhere you want to go in Lisbon. "
"Great stay! The room was nice and comfortable, the staff were very friendly, and the location was excellent. Breakfast was also really good. Highly recommend!
"
"Very good hotel, model decor, amazing breakfast, good location to walk to the old town; public parking lot is about 10 mins walk with 3euro per 24hr. "
"Luis and Pedro and the entire Bakia team deliver world class first class service!!! What a welcome treat. This team really knows how to take care of their guests in a first rate way. Generous, empathetic, helpful and so so welcoming!!! Don’t hesitate to work this hotel!!! We were stranded for 4 nights due to Alr Canada strike - their attitude was so refreshing and helped us deal with what was ahead as we tried to get a flight booked. Exceptional in every way!!"
"The service was exceptional. Kind and personable. I fell walking to a shop and when I came back I was carefully looked after. I highly recommend the LX ARCH hotel. "