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"The hotel looks spectacular when you arrive. On check-in the staff were polite, seemed a little fed up everyday thereafter. The restaurant is something that should be avoided at all costs unless you like eating uninspiring, bland overpriced food (£60 for 2 people and I would have expected something that looked and tasted like some heart had gone into it). Best option was the pub at the end of the drive or a takeaway!! Breakfast was free - that was nice because I would not have paid for it! We...

"This is a great friendly hotel that majors in service and friendliest approach. Nothing is to much trouble always with a smile"

"Enjoyable stay in a good location for exploring Bath. A bit awkward to find car parking nearby at busy times but otherwise all good."

"A wonderful place to stay. A fantastic old building with so much character and lovely country views. Bedrooms very comfortable with great attention to detail and well thought through. Excellent breakfast and a good menu for dinner - well presented and very tasty. The highlight though were the staff throughout. It's such a pleasure to receive genuine excellent customer service from start to finish. Thank you."

"We were not told there would be a wedding in progress so the music was quite loud until 11pm. There was no option for early takeaway breakfast at 8am, and no option for room only. The restaurant still set up for wedding, with chairs stacked up.The female staff in the restaurant were very nice and the food excellent, something a bit different. Our shower head kept falling down & the toilet flush handle broken. The room was spotlessly clean."

"I only stayed one night but I was very happy with the hotel."

"The room I got was spacious with to double beds. It quite comfy, but the facilities in the bathroom were a bit out of date. Front staffs were nice, though I almost got heart attack when she forgot to return my credit card back and I had a moment that I thought I lost it. I got it back anyway and staff still helpful."

"Beautiful building with a great view over the city. Very pleasant and helpful staff. Good restaurant with excellent food. Eccentric plumbing only added to a great stay. Fully recommend"

"Staffs was so friendly and helpful. The room was so clean and quiet. Convenient to go to the landmark. "

"We had a fantastic stay here in one of the new deluxe rooms. The room was incredibly comfortable, very well furnished and spotlessly clean with a large bathroom. The staff were all friendly and helpful. Breakfast was very good with a nice selection of hot dishes (special praise for the eggs benedict) alongside fruit juices, pastries, yogurt etc. We also had an evening meal in the pub which was again very nice. The pub is conveniently located a few minutes from the Bath park and ride. We'd...

"Gorgeous room and bathroom. Round the corner from the royal crescent. Lovely gardens to have a cocktail in. Highly recommend."

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