All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for your review and your stay. We look forward to seeing you again in the future!
8/10 Good
Erik
Travelled with family
20 May 2024
Liked: Cleanliness, staff & service
Hotel fairly clean and staff very nice. Breakfast was very limited and average.
My biggest complaint is the sun block shade in our rooms. Pro Tip, if the shades have holes in them, it’s time to replace them.
Other than that, decent stay
Erik
Stayed 2 nights in May 2024
Response from SG on 21 May 2024
Thank you for your review and your stay, we appreciate your honest feedback.
We loved the check-in experience as the lady at the desk was super nice and friendly even though it was late at night. Overall a great experience pretty smooth and nice!
Cristina
Stayed 2 nights in Mar 2024
Response from SG on 31 Mar 2024
Thank you for your review and your stay and for recognizing Angie!
4/10 Poor
SHAWN
Travelled with family
23 Mar 2024
The hotel is pretty dated and things like the carpets/beds were worn out.
SHAWN
Stayed 1 night in Mar 2024
Response from SG on 24 Mar 2024
We apologize you did not enjoy your stay with us and hope to do better in the future.
Thank you for your review and your stay. We hope to see you again in the future!
8/10 Good
Robert
29 Feb 2024
Liked: Cleanliness, staff & service
Room was clean but the sofa cover was torn. Breakfast was good and the staff was friendly and welcoming
Robert
Stayed 1 night in Feb 2024
Response from SG on 1 Mar 2024
Thank you for your review and your stay. We appreciate your honest review! Thank you!
4/10 Poor
Torree
Travelled with family
25 Feb 2024
Disliked: Property conditions & facilities
Couch is torn. Ice almost slipped and fell. Cobwebs on ceiling. Dust on tv like a big amount!
Torree
Stayed 1 night in Feb 2024
Response from SG on 25 Feb 2024
Thank you for your review and your stay. We are sorry that the room was not to your liking and will send this feedback on to the owners. Thank you again!
The hotel staff were very very loud in the halls right outside my door in the late afternoon. It went on for quite a while, was a little disappointing and unexpected.
Ann
Stayed 1 night in Feb 2024
Response from SG on 19 Feb 2024
Thank you for your stay and your review. We apologize for the issues with the staff during that time period and will talk to them about appropriate levels of conversation.
Thank you for your review and your stay, though I am confused if it was a good stay why this is a 1 star review. I'm sorry for whatever it was we did wrong. Thank you!
4/10 Poor
Jean Marie
Travelled with pets, Travelled with partner
14 Feb 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
The stairwells were dirty. There was a large stain on the carpet in our room. No hot water in the shower. The hot water in the breakfast room wasn’t hot enough to make a cup of tea.
The stay was ok I had 2 problems on my stay...first someone tried to enter my room around 11pm the safety latch prevented it I don't know who it was by the time I got up to check there was no one there. Second I got up around 830am and went to get a shower and there was no hot water. I complained when I checked out around 9 to which I received the generic "I'll inform the manager" blow off response. Not the best stay for my second time staying at this location. I know there won't be a third.
Chris
Stayed 1 night in Feb 2024
Response from SG on 10 Feb 2024
Thank you for your review. Unfortunately I was not made aware of the issues you had during your stay until I saw your review but I will look into what happened. I apologize for these issues and your account should reflect a partial refund within 14 days.
Thank you for your review and your stay. We apologize for the issues you had during your stay and have since had someone in to work on the hot water heater that was an issue. We apologize again.
The cleaning service never came to my room in the three days i was there. I was never able to take a HOT shower, water was just barely warm. The Breakfast was terrible. The rooms and facilities could use some work, but were ok. For the price i paid, i felt it was a waste of money.
Chuck
Stayed 2 nights in Jan 2024
Response from SG on 30 Jan 2024
Thank you for your room and your stay, we apologize about the experience you had.
There was trash behind the beds. Very unprofessional
Sincere
Stayed 1 night in Dec 2023
Response from SG on 3 Feb 2024
Thank you for your review. We are sorry we had to throw the group out of the hotel after they broke a mirror in the room and this made your stay unsatisfactory.
6/10 Okay
Ken
Travelled with partner
1 Jan 2024
Liked: Staff & service
Disliked: Cleanliness
It wasn’t very clean - and our door was difficult to shut and the deadbolt lock didn’t work . No hot water but they did fix it as soon as they could reset the water heater . Noisy - lots of guests yelling and running around - bed was comfy , breakfast was very good .
Ken
Stayed 1 night in Dec 2023
Response from SG on 5 Jan 2024
Thank you for your review and your stay. We apologize you were unhappy with your stay and will take this into consideration for the future!
Thank you for your review and your stay. We look forward to seeing you again in the future.
10/10 Excellent
Christina, White Pine
Travelled with partner
27 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Christina
Stayed 4 nights in Dec 2023
Response from SG on 27 Dec 2023
Thank you for your stay and your review! We look forward to seeing you again in the future!
10/10 Excellent
Anita
24 Dec 2023
Anita
Stayed 2 nights in Dec 2023
Response from SG on 25 Dec 2023
Thank you very much for your stay and your review, we look forward to seeing you again in the future!
8/10 Good
Simone
23 Dec 2023
Simone
Stayed 1 night in Dec 2023
Response from SG on 16 Jan 2024
Thank you for your review and your stay, we look forward to seeing you again in the future!
6/10 Okay
Devyani
Travelled with family
22 Dec 2023
Liked: Cleanliness
It’s a good hotel and franchise but we were disappointed when we say bed blanket stained with blood and hallway with debris and nail, perhaps from construction workers that stay. Disappointed with the cleanliness.
Also the morning breakfast staf was not friendly and started putting away breakfast when us and others were eating.
Devyani
Stayed 1 night in Dec 2023
Response from SG on 23 Dec 2023
Thank you for your review and your stay, we have taken your review to heart and will be looking into this. Thank you again.