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"Some dishes were a little dirty in the room. The bed in the loft for room 264 needs to be replaced, it bows in the middle so badly. But other than those couple issues, we had an amazing stay!"

"Didn’t get the Mountain View, room 210 smelt moldy if windows and doors weren’t open at all times staff was okay, outdoor pool was cold hot tub wasn’t hot, the apres on floor 7 was the best part of the experience, for the price I paid I wouldn’t stay again here.fure place was always on making the room hot "

"Staff is very helpful. Jacuzzi tub wasn't working but then they fixed it "

"The location and staff were excellent. Our room was awesome, nice patio, great outlook. We extended an extra night it was so perfect. If you're in Whistler for a pool, no doubt there are better options but if friendly professional staff, a convenient location and a super comfy room are your priorities then Crystal Lodge is the place to be. "

"Hotel is good overall, just lacking usual amenities for the price point such as an ice machine on each level or at least every 2nd level. I had to venture from the opposite side of the hotel from 1st to 4th floor before I found it. Also, this hotel used to provide breakfast before Covid, it would be great if they brought this back."

"We’ve been coming to this Four Seasons location every year for the past few years, and we absolutely love it. The staff consistently makes us feel welcome, and the hotel itself is beautiful. The rooms are clean, the bedding is incredibly comfortable, and the ski concierge service is excellent. We also appreciate the frequent shuttle service to both the Upper and Lower Villages, as well as the convenience of the house car. The ski concierge being located at the Blackcomb base is very convenient. The only thing we wish for is a ski concierge or tent on the Whistler Mountain side as well. It would make the experience even better."

"We had an accessible room except none of the door buttons worked so it made it incredibly difficult for my partner. A regular door would have been significantly easier. The door was heavy and strongly hinged so it actually made it harder. There was a roll in shower which was great except no bench which makes that feature pretty useless. Lastly the towels were all stained which was a bit off putting. We didn’t expect a luxury stay but we were definitely disappointed, n particular with the accessibility features. The staff was lovely upon checking and the outside of the property was clean and seemed secure. "

"The only thing that was wrong as everything was perfect except my room smelled like a dog… they did try to rectify though.. "

"It was a good stay but it’s an old hotel "