"Checked in, verified with email and my ID. Was checked in under the wrong name, for the wrong length of stay, and charged our credit card. I caught the mistake and then had to go through the entire checkin process again, verified it once again and then was charged for my actual stay. So we had a double charge on our card and had to wait for the refund even though it was no fault of our own. Our room was decent but the bathroom floor was disgusting. Baseboards were caked in filth. Every...
"Checked in, verified with email and my ID. Was checked in under the wrong name, for the wrong length of stay, and charged our credit card. I caught the mistake and then had to go through the entire checkin process again, verified it once again and then was charged for my actual stay. So we had a double charge on our card and had to wait for the refund even though it was no fault of our own. Our room was decent but the bathroom floor was disgusting. Baseboards were caked in filth. Every...
Kelsey-Jean