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"Good stay.staffs are very courteous Breakfast was very good of high standard. We would highly recommend others also"

"It was off season and there was some annual maintenance going on - it has to happen sometime - but the hotel manager and staff had made every effort to minimize this and to more than compensate. If you wanted a fully equipped gym you might have been disappointed but if you wanted to stay in a simply beautiful property - and we were delighted in all respects from room, food, amenities, activities, and location this place is it. But what makes this property special is quite the most genuinely charming and hardworking and professional staff I have encountered in my 45 years of international travel this is the place. From room and catering to garden and security the staff are very well trained, clearly Taj brand appreciative based on conversations I had with them, motivated and make this property as nice as it is. We stayed at 2 other 5 star properties on this trip and this was our clear favourite and made it an exceptional memory. "

"It’s probably used to be 5 star but not anymore. Need some remodeling."

"The room was very basic, the staff were polite but not that helpful"

"Great spot"

"Bedsheets were not changed before our arrival. We had to ask twice for them to be changed. Room was comfortable but not clean. Attention to detail would make the stay that much more enjoyable. "

"Good value and location,needs a bit of TLC"

"the safety. was not great the room i was given has the AC wire put in the plug socket without a plug. just bare wires . it could easily cause a fire or injure someone. the room had black mould on the bathroom ceilings "

"If you want the sound of breaking waves 200 metres away, a spacious room, a big balcony (this time with a view of the bay and beach); a two minute walk to the sand and the sea and the lovely Kovalam beach; coconut trees all around and lots of local people enjoying the happy life, this is for you. It’s a very Kerala hotel, dark wood, space and carved wood. Friendly staff. It coups do with a bit of modernisation, but what you need will work. It’s very personal. I hade been there a year before and I was remembered. It could only be a South Indian hotel, with lots of atmosphere. The breakfast is simple and not a lot of choice, Laundry took a day but was well done. A very happy place indeed."