A fantastic stay at Pytloun Hotel. Very comfortable room, well appointed, and even a teddy bear. Breakfast included a wide selection of all the usual favourites served in a nice restaurant. Friendly staff.
From start to finish, I cannot recommend this hotel enough. Lovely, friendly staff at the desk, immaculate room and fantastic food. What more could I want.
The hotel is nice, clean and modern. Personal were very friendly and professional. The breakfast was just ok. Only one cons… they need upgrade the towels… very poor quality and old but clean. I would come back.
Cool design of rooms, beautiful view from our room to the Jested mountain, and good breakfast. Very pleasant staff. The only issue I had, was the check in: it wasn't clear until when is the reception open. Downloading yet another app and filling forms with information I already have in my Expedia profile, while waiting on a very hot lobby was a bit annoying.
We had a lovely room at the hotel, clean and pleasing with a nice view. We enjoyed the stay at max. The only thing was the customer service at the hotel. We didn't felt very welcome at the reception, the staff was slow with not willing approach.
Generally, the hotel was great, nice place, excellent cleaniness and room comfort, just the 4* hotel service (reception, restaurant) should be better.
Service was superb. We had one person who had difficulties to go up to the reception because of the fear of heights and the reception was in the 5th floor (and there was only elevators with glass walls), so they tried to change our reservation to an another hotel, but it was full. Finally we managed to get up to the room and it was perfect. Nice room with balcony and five-star breakfast with sparkling wine was a cherry on top of the cake.
Onnistunut yöpyminen, siisti huone vaikka onkin vähän turistialueen ulkopuolella. Etukäteis check in blutoothien kanssa ei toiminut ja ei saatu edes tervetuliaismaljoja, jotka oli sen tehdessä luvattu. Piti hakea respasta kortti. Ei tuntunut respassa olleen yllättynyt toimimattomuudesta.
เข้าพัก 1 คืน, กรกฎาคม 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Juraj
28 พ.ย. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
The self check-in system does not work at all and be ready for long process and phone calls.
I have been there last year and it did not change at all .
I do not want that experience anymore. So, I will not stay there anymore . I do understand their step, but do not accept their solution.
Der self-Check-in funktioniert noch nicht so, man braucht Hilfe bei der Eingabe z.B. der PKW Nummer (sonst kein Parkplatz) mir wurde ein falsches Zimmer (ohne Wanne und Balkon) zugewiesen-deshalb ärgerlich, weil du dann doch wieder auf englisch den Mann vom Self-check in anrufen musst, nach 5Minuten hin und her zur selbst Herstellung einer eigenen Zimmerkarte funktionierte es dann doch und ich bekam ein besseres Zimmer, als ich gebucht hatte. Zimmer dann top, Blick auf Liberec auch. Badewanne im Wohnzimmer, toll (gewöhnungsbedürftig) Frühstück gut-Personal freundlich.
The staff is very friendly and Agatha made my room perfect for my stay. The hotel is amazing with small things like umbrellas in the rooms etc. But the check-Inn is just terrible for a 4 star hotel. Most of the mobile phones are not working to open thd door and the reception is not available most of the time. A 4 star hotel should have a reception open at least from 3 to 10 pm. The mobile and self assistant check-inn is not working at all. This US really sad as the first impression of the hotel is not good even that the hotel is great.