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"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "

"Very good room and very friendly staff. Ideal location. Parking on the road was straightforward. "

"Everything was lovely great staff. Food was amazing. Spa was great fun. This was an early Christmas present to myself and hubby. Well it really made a change to do something like this. Had a great time "

"We enjoyed our stay in this lovely apartment. Ideally located for our Alton Towers trip. Lots of nice restaurants in Leek too. Apartment was very comfortable, beds comfy too with crisp white linen and towels. Good instructions for entry. Some more information about bins etc would have been good. WiFi was a bit iffy at times but didn’t hugely impact on us. Connection instructions weren’t correct but we worked it out eventually. Would consider staying again when next visiting Alton Towers. "

"Quick process by helpful staff."

"Clean, all amenities and friendly staff 👌 "

"Great room,clean throughout,2 excellent restaurants outstanding service and meals we had,head waiter could not do enough to please.regards Mike Bewdley."

"3 nights. Nice clean hotel, lovely helpful staff, room was fine, comfortable double bed, maybe could've done a chair in the room, and there was just about space for one. Breakfast was nice too, good quality bacon and sausages, although somewhat limited choice for a longer stay i.e no fruit, no cakes or croissant etc. Would definitely stay there again if returning to Congleton."

"Friendly staff"

"Friendly welcome, clean and comfortable room"