"From the time we tried to check-in the woman that greeted us was aggressive and told us to wait in the waiting lounge. Then we could check-in Declan told us that we needed to pay for our accommodation but when I told that I had paid he took our documents and did not return them. We had a two stay and consequently left without documents. On contacting the hotel we were told the only wat to retrieve our was to send a self-envelope and they would send them to us. That wasn't suitable in the frame...
"Lovely hotel. In a fantastic location right by the entrance of Yorkshire Wildlife Park. Worth paying the extra for a room at the back looking out over the Maned Wolves and Lar Gibbons. We loved watching the animals from our room. Beds were comfy, shower was great and the toiletries smelt lovely.
Very friendly and helpful staff. Would definitely recommend and stay again. Was also a reasonable price unlike other zoo hotels which can cost £1000s. (We went midweek in September when the schools have...
"Maybe used to be Opulent but no more. Tough check-in and key difficult to use. Smell in corridor was disgusting mixture of various cuisines. Room needed serious maintenance"
"Perfect cottage with everything we needed, owners went that extra mile to make us comfortable with towels and grocery supplies we hadn’t asked for, ideally located right in the heart of Haworth, just a short walk from pubs, cafes and shops. "
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