โรงแรมใกล้Lee Hall Mansion, Newport News

"Got bedbugs. Room smelled terrible. Big stains in the carpet"

"Bad customer service and no hospitality"

"Staff, clean room,"

"I love being in this hotel is super clean and the staff is amazing."

"The arcade was a fun touch. Near some good restaurants. The room AC was a bit noisy and the air felt a little damp. Beds were very comfy."

"Maybe a better choice out of the surrounding hotels but definitely didn't feel like it was as great as most of the reviewers have mentioned. The front lobby appears nice and the staff were very friendly. However, although they maybe had some renovations, rooms still felt a little outdated and small. The bathrooms were small and you could definitely see the wear and tear on the ceiling of the shower and the shower head was very low for a standard bathroom shower. But what I really had an issue...

"My room was clean.quite and the beds was comfortable will be back in August for sons graduation"

"All then staff were very courteous and professional."

"Maintenance: bathroom shower needs grouting, toilet seat needs tightening Pools: indoor closed for repair, no repairs evident during the 4 days we were there, outdoor pool was cold but usable on the hot days Evening staff excellent and very helpful, morning staff also helpful Breakfast: would have liked more variety for our extended stay"

"I loved the place because everything was close by"

"Everything is good 👍"

"This is top of the line, first-class resort. My jaw dropped and I fell in love. What a great campus, facilities, and rooms."

"1st of all had too wait 2hrs for my room rest was at 3 room wasnt ready till 5:30. Went to take a shower the towels was spotted with brown color stains. Ask for another set of towels same thing. They need to invest in new linen. The microwave and refrigerator had leftover food in it. Told the 2 staff members nothing ever happened. Noone came to clean the microwave and refrigerator. Poor service poor staff. I will never ever go back Good luck"

"everything was great"

"Our room wasn’t offered clean towels for two days. Our bed wasn’t made timely during day hours while we were out. Some receptionists weren’t very friendly: just overall experience wasn’t the best. We’ve stayed here every year for the past 3. This was the worst yet experience."

"Clean room and hotel, good stay!"

"The European tapestries and decor was unique and the overall experience was excellent. I requested a champagne bottle be left in the room before I arrived and the staff had it ready! Great experience and I’ll be coming back."

"Our visit was a disaster and we left immediately. I would like a refund due to misleading site."