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"Nothing notable, the hotel was nice, the breakfast was sufficient, the staff were helpful."

"Everything was great!"

"Place was clean but the ac unit was very loud and the bathroom smelled like there was a sewer problem"

"Arrived with a U-Haul truck and found no on-premises parking available for this size vehicle. Parking was not pre-confirmed, but it would help to know only single vehicle spaces were available. We parked on street near hotel."

"Glen was extremely helpful, friendly and polite."

"Absolutely horrible stay! There is massive construction going on- there is no parking, no pool, dirt/trash blowing everywhere outside on the property AND- it’s loud with all the work going on. At one point, they turned the water off without notifying anyone. There’s construction tape up everywhere and parts of hotel roped off. And the pool being closed— not good at all. It smells awful when you walk into the lobby-Iike mold or something… Was very disappointed none of this was communicating...

"It was super chill, clean, good channels, a pool....it was nice"

"Breakfast was really good and the pool was great."

"July 3 - 5, 2026, During my stay, the indoor pool and hot tub was not open due to maintenance. Housekeeping did not have enough clean towels, we had to wait over a hour to get them. The Hotel was clean and the staff was nice."

"This hotel was perfect for us. The rooms were immaculate and we appreciated the modern technology. I don’t know what coffee you use, but it’s delicious!! Don’t change it! I want to give a special shout out to Lindsey. She’s a gem! We flew in from Chicago for one night to attend a young boy’s funeral so our trip was not for pleasure. I had called the hotel after we landed in Jacksonville to see if we could check in early to change for the funeral and she was so nice to me. She was happy to...

"Smoke detectors beeped all night.. toilet didn’t flush.. they kept $5.00 of my deposits for credit card fee!!! "

"The staff were very friendly and helpful, the rooms were clean. The shower water was not hot is my only complaint."

"We booked this hotel for a concert in Gainesville. When we arrived, there was five couples standing outside waiting to register. All of us needed to get to the concert in order to find parking before got too late. We waited an hour and 15 minutes for one couple to be processed. The gentleman who worked there was very nice, but was working with extremely limited resources. I think he did the best he could, but the rooms were substandard, dirty, and we didn’t get our room till 1:30 in the morning....

"Clean room and bathroom 👍"

"the a/c don't work"

"Staff was excellent and very helpful."

"This Hotel is new every corner. Room have everything in it. Amenities are great and always organized. Lobby and all areas are super clean."

"These pictures are nothing like the photos our room was out dated and not cleaned we had to remove the bedding had burns and stains no phone in room for emergency niosey window unit leaks water tub and toilet barely working staff unprofessional limited use of toilet paper this was a very unpleasant stay for us never thought a baymount hotel was this rundown"

"Wow, staff was welcoming. Room was impeccable. Breakfast was fresh and delicious. Thank you . Will definitely come back to this place❤️❤️❤️"