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"Excellent service from the front desk!"

"Very clean and friendly staff"

"Clean, quiet room."

"great job"

"We stayed for 2 nights, the hotel is very clean, the staff were very friendly and helpful, the breakfast was very good."

"Loved the place"

"I’m a professional cleaner and usually see everything everywhere I go, this facility was beautifully kept up. The staff was soo helpful going out of their way to even find us ziplock bags for our tubing trip ! Amazing stay all the way around! Ps the kitchen even has trays they will give you to take food back to the room if you’d rather eat there ."

"Great news lace to stay. Clean and comfy!"

"Great location"

"Firehouse Inn is filled with olde world charm. Hand painted walls, claw foot chairs, Bose audio system for easy listening, TV and a fireplace in large living room. Dining area can seat multiple guests in comfort. The hospitality is amazing! Donna’s cooking skills are mouthwatering and Mary is the go to person to get you settled in. Our bedroom had a very comfortable bed, lounge chair with ottoman and spotless bathroom. Shower was large enough for two people 👍! Will definitely visit again."

"Loved our stay my only complaint is the parking - It’s either $50 a day for valet or $30 a day for self parking that turns over at 5a so you’re paying for at minimum 2 days. Also getting to the parking with luggage is a nightmare"

"Very nice, very clean. Seems new. The hotel was almost empty (no events that night?). In spite of this, we did hear some noise when in the room. The staff was friendly. "

"The place was great! Breakfast was wonderful. The rooms were clean. The beds were so comfortable. I could not be happier."

"There was a stain on the shower curtain, looked like blood. I would have expected this to be repl"

"Ugh. Needs updated. The bed sounded like it was going to collapse everytime I moved. The walks are paper thin and I could hear the folks next to me, as well as EVERYTHING that went on in the parking lot. Great location-it’s really unfortunate that the property doesn’t match the surroundings."

"Rooms were very clean, I asked for new towels and trash to be taken out, if was fine within the hour!"

"We got to the motel around 8 PM Saturday night 5/16. I told the front desk that we were there to check in and made our reservations via Expedia. She asked me to give her my driver's license and I did. She looked at my license and told us we could not stay there because we lived to close to the motel. We said you got to be kidding! She said no that they have problems with local people staying there and creating problems where they have to call the cops. We live in Banner Elk which is about 50...

"The room was clean. There was no smoke smell. The staff was friendly and helpful. The property was older but in good condition."

"Book directly with Hampton not thru Expedia they didn’t have my room booked but I got a confrontation notice reminder even the morning of my arrival. Never using Expedia again"