โรงแรมสำหรับ LGBT ใน ลอร์เรล

"I made this reservation three months in advance, and we were assigned a room directly below one that was being renovated and demolished. The loud construction noise early in the morning kept us from sleeping. I would have appreciated being notified in advance so I could have made other arrangements or been moved to a different room. Unfortunately, we were not able to get a good night’s rest."

"Very disappointing stay. Even though the front desk was staffed, I was told to use a kiosk to video chat with a remote representative instead of being checked in by the employee standing there. Why is a hotel, which is built on customer service, replacing local staff with a remote video check-in? That experience alone makes me think twice about staying at another Quality Inn. The hotel itself was in poor condition. The carpet was stained and coming apart, the walls were paper thin, and my...