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"The Inn is going through renovations so the grounds outside were quite a mess. But the rooms are updated and very clean and the bed was super comfortable. The woman that checked us in was very friendly and gave us some good advice for places to eat and things to do. We would definitely stay again."

"Front desk people were very friendly. Went to the restaurant on the property and it was good. Staff there very friendly. Nice big wooden king sized sleigh bed in our room. Window a/c unit cooled well but couldn’t close blinds in front of it, which was a little strange."

"Loved the adjoining rooms so we could easily spend time with our grandkids. Pool was fun for our grandson. Breakfast was good too. Staff was very friendly and accommodating."

"Love how the layout of the property was."

"Clean rooms. However it is dated. Restaurant is permanently closed on site."

"Everything was great hope to stay again on my return to Banner Elk."

"Front desk staff was very polite and helpful."

"Chris at the front desk & Kacey at the bar/food area were both very helpful and friendly. Did not get the room serviced on Saturday and we had to call for more towels, which were available. The TV remote needed fresh batteries."

"Great stay!"

"Everything was awesome! Breakfast was absolutely incredible!"

"Cleaning staff were nice. Building needs a lot of maintenance work. Locks worked off and on. Pool and hot tub combo are nice but the water in the hot tub didn’t look so great after our first day, not sure it was getting cleaned. Heard other guests say the same thing. Only one working elevator, I don’t mind taking the stairs but they were in disrepair as well. On site kitchen seemed nice on the list of things but prices were a bit high for what it was. $15 for a 3 egg omelet I could get a the...

"Safe, quiet, easy checkin, room stocked well."

"We might have just come during a time when they were understaffed, but the day we checked out it was impossible to find a single employee to help us. We didn't need the breakfast but wanted a cup of coffee before we headed out and had some other questions and we went to the front desk multiple times, even walked into the dining room, and never saw an employee. There was a sign on the table where they clearly usually have coffee but it was never actually there. Overall it was an easy place to...

"Beyond my expectations!"