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Courtyard By Marriott Sugar Mountain Banner Elk

3.0 star property

Choose dates to view prices

Located close to Sugar Mountain Resort, Courtyard By Marriott Sugar Mountain Banner Elk has plenty to offer.

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is ฿5,020
฿5,661 total
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 King Bed with Sofa bed, Mountain View

Executive Room, 1 King Bed with Sofa bed, Mountain View

Executive Room, 1 King Bed with Sofa bed, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View (Hearing Accessible)

Room

Room, 2 Queen Beds, Mountain View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Room

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Mountain View (Hearing Accessible)

Executive Room, 1 King Bed with Sofa bed, Mountain View (Hearing Accessible) | Bathroom

Executive Room, 1 King Bed with Sofa bed, Mountain View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Tynecastle, a neighbourhood in Sugar Mountain, is home to Courtyard By Marriott Sugar Mountain Banner Elk. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pisgah National Forest and Grandfather Mountain. Tweetsie Railroad and Land of Oz are also worth visiting. Visit our Banner Elk travel guide
Map
3988 NC 105 Hwy, Sugar Mountain, NC, 28604

What's nearby

  • A mountainous landscape with a clear sky and scattered clouds.
    Grandfather Mountain State Park
    2 min walk - 0.2 km
  • A waterfall cascading down a rocky cliff surrounded by dense forest.
    Linville River
    5 min walk - 0.4 km
  • A cable car system in a mountainous area with lush green hills.
    Sugar Mountain Resort
    3 min drive - 2.7 km
  • A suspension bridge over a rocky mountain with lush greenery.
    Grandfather Mountain
    14 min drive - 14.6 km
  • Watauga River
    6 min walk - 0.5 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    83 min drive

Restaurants

  • McDonald's
    1 min walk
  • Banner Elk Cafe
    9 min drive
  • Blink Elk Tap Room
    8 min drive
  • Kettell Beerworks
    10 min drive
  • Town Tavern of Banner Elk
    10 min drive

About this property

Courtyard By Marriott Sugar Mountain Banner Elk

  • Hotel near Sugar Mountain Resort
  • Courtyard By Marriott Sugar Mountain Banner Elk provides everything that you need.

Similar properties

Exterior
Graystone Lodge, an Ascend Collection Hotel
Boone
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.4 out of 10, Exceptional, 1,356 reviews
The price is ฿4,481
฿5,053 total
includes taxes & fees
2 Aug - 3 Aug
Graystone Lodge, an Ascend Collection Hotel
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Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Frequently asked questions

Where is Courtyard By Marriott Sugar Mountain Banner Elk located?

Located in Tynecastle, this hotel is within a 5-minute walk of Grandfather Mountain State Park, Linville River and Watauga River. Sugar Creek Gem Mine and Sugar Mountain Resort are also within 2 miles (3 km).

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Reviews

Courtyard By Marriott Sugar Mountain Banner Elk Reviews

8.6

Excellent

9.6

Cleanliness

8.6

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 22 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

Reviews

Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new hotel with helpful staff. Rooms are clean and spacious.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very clean and comfortable, super modern and great decor! Loved our stay so much. We travel to this area a lot and it will be perfect for upcoming trips - especially in the winter time as they’re super close to the mountains, have ski lockers, an indoor pool, and great restaurant on site!!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for adding a water bottle refill station! Very comfortable stay and the food was really great, thanks
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest Courtyard I have ever visited. They have a friendly staff and wonderful food and beverages. The hotel is immaculate and has a wonderful outdoor porch.
Stayed 2 nights in May 2026
Verified

4/10 Poor

Jimmy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Overall the hotel was great. Location was is perfect for visiting grandfather mountain. Room was very nice. Conveniently located next to a grocery store. I encountered one issue concerning breakfast as I was erroneously charged for an “included” breakfast. Thankfully Expedia is reimbursing me for those charges. At check in I was told I did not have the included breakfast with my room package. The next morning I was told by a different front desk person there would NOT be any charge, so we ate breakfast and checked out. A couple days later card hit for the breakfast charge.
Stayed 1 night in Jul 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
There were several aspects of my stay that I truly enjoyed. The building is brand new, clean, and features a lovely modern look. The room was spacious and comfortable, and I particularly appreciated the thick towels, the comfortable bed, and the lighting and vent fan in the bathroom. I also liked the storage bench that slides under the table. Mountain View I had several concerns: - Room Features: The light over the desk was insufficient, and there was not enough light near the closet. The closet itself was very narrow, making it difficult to get my garment bag in and out. additional hang pegs for hanging clothes would have been helpful. - Lighting and Layout: The lamp on the table did not illuminate the work surface well and instead shone directly into my eyes while I was sitting in bed. I also found the walk from the elevator to my room to be quite long, at approximately 100 yards. - Accessibility: I was very disappointed with the handicap parking accessibility. There is no parking at the front of the building near the automatic door. The side entrances requires navigating uncovered walkways, stairs or heavy manual doors. The back handicap parking requires traveling halfway around the building to the entrance or reaching over a fence at the pool, which caused me to get wet when it rained. and opening a heavy, locked, manual door - Amenities: I was disappointed that at 6:45 am the only coffee available cost almosst $5 and only food was microwaveable frozen food.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Brand new hotel.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the furniture was good quality and well kept up. The bathroom were very nice and clean.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean. Would definitely stay again.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great hope to stay again on my return to Banner Elk.
Stayed 1 night in Jul 2026
Verified

8/10 Good

Rosita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff & I really appreciated the manager & front desk staff helping me take my bags up when they couldn’t locate the cart.
Stayed 1 night in Jul 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place..friendly!
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included with the hotel expense would have been a plus
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, safe, easy parking, friendly staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hands down the best Courtyard Marriott I have ever stayed at!
Stayed 1 night in May 2026
Verified

6/10 Okay

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed on the top 4th floor and was very noisy - headboards were vibrating from the roof top mechanical fans for the air conditioners. help desk told me the next morning that they have that problem a lot and have to move people to other rooms. I told them that they should have offered that the night before so that we could have slept better . Beautiful new place and very clean. Just need to get some sound proofing on the 4th floor -
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities
The toilet seat was not attached to the toilet. I advised staff and nothing was done.
Stayed 3 nights in Jul 2026
Verified

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved 4 nights to attend Scottish Highland games.After leaving elevator on 2nd floor along the corridor witnesses couple of house keeping carts left off by the walls loaded with dirty towels,sheets,sleeping pillows fell onto the dirty carpets.We were shocked because we might sleep on 1 of them later ,room, bathroom were dirty carpet was not vacuumed .Called the manager to learn why everything were in a mess Answer was disappointing, he was defending house keeping employee shortage, rooms can only be cleaned if we ask to for every day.How can you run a hotel with insufficient staff.But still charge the full price for the rooms.Expedia did not advertise about housekeeping in Marriott hotels but hotel still ask full price.Why should me everyday go to front desk to ask room to be cleaned, garbage can emptied,new towels given or for a new soap Came to belief Marriott hotels in financial trouble.Because very similar condition 4 days later in Chattanooga TN Fairfield inn Suites by Marriott,this time additional rude angry nervous front desk employee No house keeping every day too mushy smell in rooms,fitly corridors left off house keeping carts piled with dirty sheets pillows towels even close to front desk Those could not be a coincidence 2 Marriott 2 different state. This time we could not stand it despite our 3 days paid early in the morning left the hotel next day.No more Marriott hotels
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at front desk must have been new and having some difficulty getting us checked in. There should be extra people there to help in cases like this. People were lined up and waited quite a long amount of time. She was extrememly friendly and apologetic, but could have used some help I think.
Stayed 1 night in Jun 2026
Verified

4/10 Poor

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Stayed four nights and did not get one good nights sleep. They control (override) the room temperature at night and would wake up hot at 1-2 every morning. I’m sure they save energy but it is not good for getting me to be a repeat customer.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new facility that is well laid out and beautifully designed
Stayed 1 night in May 2026
Verified

8/10 Good

Thomas

Stayed 1 night in Jul 2026
Verified

8/10 Good

John

Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Maryclaire

Stayed 1 night in Jun 2026