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"Only disappointing part was the money grab for parking "

"Nice hotel, walking distance to the blacksmiths and all the gift shops. The room was a little dated but very spacious and clean. I loved the little fireplace heater. The staff was excellent and I enjoyed the breakfast. The only issue I had was the lack of outlets near the bed to charge your phone. I attended a wedding at Gretna and the reception was held here, I really enjoyed the dinner!"

"Room overlooked a small pond/lake. "

"Nice place and well organised and a really good motel stop in the way to or from Scotland"

"Super clean room, was nicely designed & a warm welcome. Had dinner at the restaurant which unfortunately the service wasn’t great really slow & forgot one of our parties meal & drinks order (I would understand if it was super busy but it wasn’t) but they were friendly in general couldn’t fault that. The hotel was lovely giving really cosy vibes & the receptionist was lovely. Would recommend & the surrounding area is really nice for walks. "

"Everything was very clean and the property is beautiful. It’s nice to see a place maintain the original design. The carpet in the room was looking a little tired but not too bad. "

"Lovely convenient property with all facilities needed and lovely friendly staff "

"Beautiful location and views. Wonderful food at the restaurant. Enjoyed our room with a wood burning fireplace!"

"Electric car charger is a massive bonus, late arrival and still managed to get food. Great breakfast. Great large room. Staff very friendly "

"Friendly and homely."

"Little issue with getting wrong room when we got there was fixed quickly. Be warned there is no lift and quite a bit of stairs, was fine for us. Breakfast buffet was really good with all the parts of an English breakfast. We walked to downtown Carlisle easily. Excellent Sticky Toffee Pudding in hotel restaurant. "

"Stopped for 1 night at the Balmoral, while touring on my motorbike. Lovely single room. Excellent bar meal. Fantastic breakfast. Parked my motorcycle safety in the courtyard too ! Excellent value for money & will stop again. "

"Staff wer very helpful and polite and the breakfast was lovely and ther was plenty of it .The room was amazing and spotless "

"Nice clean affordable Bed & Breakfast,the room was very spacious & a very comfortable beb,witn a nice clean bathroom . The Breakfast was delicious. Will definitely stay here again. "