Bay Hotels hotels in Lancaster

"The hotel and staff were great however dispite signage there was a child approx 3yrs playing in the lifts riding between floors preventing those that needed to us it from doing so we also noticed on more than one occassion it smelt of weed and we did inform reception. Also childrens club was taken over on several evenings by adults especially where shots were given to adults for children winning games., and bullying other children when their child didnt win. Wednesday entertainer threw sweets on the floor and childrens were scrambling like animals trying to get them.Also seemed to be a lack of parental control and at times adults using bad language clearly heard by young children. Also on thursday afternoon young boys playing with life saving equipment in the indoor pool with no adult supervision."

"It’s a lovely old building with lots of character. Definitely needs some TLC but we enjoyed our short stay. Didn’t see the entertainment so can’t comment on that. Staff were ok but probably a bit lacklustre, the lady who checked us in for breakfast was nice, the bar tender was pleasant. Check in staff could have been more cheerful and welcoming. However would definitely come again. Breakfast was good."

"Overall a great place for families with pleasure beach being about 15 min walk. Tram stop located within 5 minute walk also provides access to the whole of Blackpool. Staff very friendly and helpful nothing was too much of an ask. Both breakfast and the food menu our very limited and there isn’t much variety. This is same on kids menu. Hotel was very clean and modern. Room itself is standard size clean with a big bathroom. Very clean and modern again. Only downsize is there isn’t much storage room. Our toilet seat was faulty but when we mentioned it they where quick to apologise and said they’d get maintenance to sort it. Parking is limited and if you want to park in the car park it’s £12 pounds a day. There is free parking outside the hotel on the road but it’s very limited . Overall though excellent value for money and a pleasure staying. "

"All good"

"Clean and an amazing location "

"Shops nearby, and close to the motorway"

"Love this hotel, staff always super friendly!"

"Really enjoyed our stay. Staff vey helpful, especially on reception. Our rooms were very clean and spacious, with comfy beds and views over the river. Very centrally located hotel with parking. "

"Clean room, amazing staff. Good entertainment every night "