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"Very clean and spacious room, bed was comfortable. We enjoyed the use of the pool. Breakfast had a good selection of hot and cold foods."

"Was ok"

"Very clean room, easy to access hotel from highway, close to shaw festival theater. Staff were extremely friendly and engaging from the front desknstaff to the dinning room staff. Food was good in the restaurant. Overall great stay."

"Had a great stay at the Kent. Central to everything."

"Reasonable price with easy access to Downtown NOTL. Staff was so helpful and eager to be so. A hot cooked to order breakfast is a nice touch."

"The staff were extremely kind and helpful. The amenities were wonderful."

"Loved the location, it was near the falls and restaurants. Did not like the summer bug in my hotel room ."

"Very special place and people!"

"The staff was so nice and quick to help. The view from our room was incredible, part city view, part falls view. Definitely would stay again!"

"One of our rooms was not decorated. The lady in charge of the lobby when we arrive was not attentive. A credit with Expedia was not valid at the hotel (only at the restaurant and no drinks)."

"Great stay!"

"Everything was just as described. Staff was helpful and kind and the access to the Marina is not spoken about enough, it was delightful!"

"This was our first time staying at this hotel. Were were both happy with our stay. We ate in the restaurant and the food was very good. Special thank you to the young lady on the front desk Dinora she was very pleasant and very welcoming everytime we returned to the hotel. She is truly an asset to your business. The only concern I have is your swimming pool and hot tub. People in both with clothes on this was a reason we never took advantage of pool. Not just a tee shirt but full dress...

"The room was nice. Once we were settled in for night we noticed the room wasn't thoroughly cleaned (there were signs) and I contacted the hotel in the morning and they offered to fully clean the room or move us. We accepted the deep clean. I appreciated how they fixed the situation. Please note that you can't adjust the temperature in the room. The thermostat is locked. I reached out to have it unlocked and they said that wasn't possible. As a perimenopausal woman I found it difficult to sleep....

"Housekeeping very poor. Barely cleaned room. No supplies provided"

"The waterpark is fantastic, will go back again."

"We didn’t know what to expect and were very pleasantly surprised by this wonderful inn. We were warmly welcomed by Gail upon arrival and shown around the property after registering us. Our room, the common areas - lounge and pantry - and the outdoor spaces were very clean and well maintained. Our bed was comfortable and the linen smelled fresh. One of our favourite areas to stay and relax in was the lounge. We had our coffee from the pantry while enjoying the calm and chill atmosphere of...