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"We had a really nice stay, a 15 minutes drive from the falls. With parking space included and breakfast in the morning. We loved the pool, very clean and safe for kids. The only thing that did not make it a full 5 stars was that we didn't get housekeeping even when requested. They claimed to have forgotten to clean the room. However, once the hotel staff was notified, they were quick to bring us new towels. Other than that, we loved our stay! The hotel staff made to check in on us to make sure...

"Highly recommend this hotel. Not fancy, but exceptionally clean, friendly staff, and a lot of thoughtful little extras. Excellent value! We will always choose this for our stops in the St. Catharines area. Thank you for a seamless and enjoyable stay."

"I booked through Expedia which advertises all-in total prices. The suites were roomy with a separate kitchen and sitting area. We requested daily housecleaning, so rooms were clean. However, the hotel’s billing was terrible as they charged a much higher rate than what was booked through Expedia even though the booking had all the hotel fees included. When I brought this the manager, they said it was Expedia’s error and gave me a partial credit. I told them I’s speak to Expedia to let them know...

"In our room everything was working. Only wondering why i would not get club points since i booked through expedia ?"

"Muy Buenos"

"Solid 4/5 stay at White Oaks in Niagara. The room had a noticeable smell when we first arrived; it faded after a few hours, but it’s not what I’d expect at a 5-star resort. We also found plates left outside on our room floor at check-in, which should have been cleared beforehand. Dinner at Play Bar & Grill was a highlight—my son loved the prime rib burger—though my wife wasn’t a fan of the tacos. With a bit more attention to room cleanliness and readiness, this would easily be a 5-star...

"Room was clean and comfortable for 3 people to share a suite. Amenities were also good (gym, pool)."

"bv b"

"It was good"

"The location is the major appeal of the property. Seeing the ships go by was SO COOL. The property is clean. The rooms are basic and not updated, but meet the standards for a clean and comfortable stay. I just wish there was a microwave."

"👌"

"Clean, quiet hotel. Easy parking and helpful front desk staff. Would stay again."