Find hotels in Lakeland, NY from ฿1,890

"good amenities"

"Clean room, very nice staff and great amenities. Sadly, the ones are very thin and I can hear everything. The person above me did. It is hard to sleep with so much noise."

"My stay was great. My partner and I enjoyed the comfortable bed and how big the room was. "

"The room was way too hot and TV didn't work "

"The staff at Randolph was amazing. My husband had a medical emergency and we needed a place to stay after his discharge. Front desk went above and beyond to get us in a room when we were having credit card issues. They were genuinely concerned about his health and thankful for his service in the military. Large comfortable bed with a nice quiet night!"

"Clean room excellent staff"

"Breakfast isn’t great and often cold, coffee is great tho. Staff throughout the inn are fantastic. From cleaning staff to front desk to breakfast. Everyone is so nice and helpful. Sound insolation isn’t great so you hear hallways, neighbours and outside pedestrians very easily. Room is comfortable. "

"Staff was friendly, attentive and helpful. "

"My stay at the Best Western at the Fairgrounds in Syracuse, NY was very disappointing. The mattress in my room was absolutely horrible, one of the worst I have ever slept on. I asked if something could be done about it, but nothing was ever resolved during my stay. The rooms are very outdated, and in the afternoon I had cold water in the shower, which is not what you expect after a long day. Housekeeping was also very poor. They forgot to replace towels, and I learned that you actually have to request room cleaning even if you are staying five nights. What made it worse was the attitude at the front desk. Every time I asked for help, the response was very defensive instead of helpful. There was no effort to work with me or solve the issues. The manager was also nowhere to be seen the entire time. Overall this hotel seems very poorly managed. I would definitely recommend staying somewhere else."