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"Very nice"

"I recently had the pleasure of staying at the Sonesta in Charlotte, and I must say, it was a fantastic experience! The hotel exceeded my expectations in every way. The staff was incredibly helpful and friendly, always ready to assist with a smile. Their attention to detail made me feel welcome and valued throughout my stay. The amenities were excellent, providing everything I needed for a comfortable and enjoyable visit. From the well-maintained fitness center to the relaxing pool area, I truly appreciated all the thoughtful touches. Overall, my time at the Sonesta was delightful, and I would highly recommend it to anyone looking for a great place to stay in Charlotte. I look forward to returning in the future!"

"As usual for Springhill this was a very comfortable stay. Property was immaculate inside and out. Good beds, softer lighting, spacious room, good breakfast."

"This Hotel was very bad. I had a roaches in my room and had to buy cleaning products cause it was filthy. Parking was horrible and scary at night I felt like I needed to be armed going to and from my car. I will never stay there again and all I saved by staying there was $20 dollars I will spend that money and more not to stay there ever agaion."

"Overall good experience, but they should work on breakfast menu. "

"Great location! Plenty of restaurants in the area. Outlet across the street! A lot of other shopping places in the area. Quick downtown access! A must stay if you love Marriott properties! "

"Loud music was booming until 4:30 am. We called then front desk 2-3 times starting at 1:30 am and they did nothing about it. Finally the music stopped at 4:30am. We got about 2 hours sleep! The worst experience ever in a hotel stay!"

"excellent stay ....clean room beautiful setting ... nice check in clerk Only thing that was rough was the road in ...lots of pot holes ...need to take it slow "

"Standard room - clean to an extent - missing lamp light fixture as assumed there should be one on each side. Staff seems nice from what I was able to experience but the ppl I spoke to encountered seemed “over it” or that’s the vibe it gave. Also the maintenance is not well kept on the outside as there was a trashcan that was super overflowing by trash and piece fell over due to that. Great area but needs to better to get 4/5 star from me"