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Casona Plaza Hotel Centro

3.0 star property
Guests start their day with a hearty breakfast buffet and end with evening relaxation at this downtown hotel where hospitality shines through every interaction

Choose dates to view prices

Casona Plaza Hotel Centro, in the city's heart, offers a morning breakfast buffet and daily manager's reception. Guests enjoy WiFi, a library, and complimentary lobby coffee. Multilingual staff provides dry cleaning and earns praise for their helpful assistance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Down duvets, in-room safe, desk, iron/ironing board

Single Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Hairdryer
Private bathroom
Shower/bath combination
Designer toiletries
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Down duvets, in-room safe, desk, iron/ironing board

Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Down duvet
Hairdryer
Private bathroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Down duvets, in-room safe, desk, iron/ironing board

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Hairdryer
Private bathroom
Shower/bath combination
Designer toiletries
  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Down duvets, in-room safe, desk, iron/ironing board

Triple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Hairdryer
Private bathroom
Shower/bath combination
Designer toiletries
  • 14 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Double Room

Down duvets, in-room safe, desk, iron/ironing board

Junior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Down duvet
Hairdryer
Private bathroom
Shower/bath combination
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Down duvets, in-room safe, desk, iron/ironing board

Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Hairdryer
Private bathroom
Shower/bath combination
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Puno, Casona Plaza Hotel Centro is in the city centre and near a train station. Puno Central Market and Bellavista Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Titicaca and Titicaca National Reserve. Looking to enjoy an event or a game while in town? See what's happening at Enrique Torres Belon Stadium or Yanamayo Stadium. Visit our Puno travel guide
Map
Jiron Lima # 787, Puno, Puno, 21001

What's nearby

  • Lake Titicaca featuring a garden and heritage architecture as well as a small group of people
    Puno Plaza de Armas
    1 min walk - 0.0 km
  • Lake Titicaca which includes a church or cathedral, heritage architecture and night scenes
    Puno Cathedral
    2 min walk - 0.2 km
  • Night scene in Puno city
    Pine Park
    3 min walk - 0.3 km
  • Puno Central Market
    3 min walk - 0.3 km
  • Puno Port
    18 min walk - 1.6 km

Getting around

  • Puno Station
    9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    77 min drive

Restaurants

  • Ricos Pan
    1 min walk
  • La Casona Restaurant
    3 min walk
  • Mojsa
    1 min walk
  • Hotel Hacienda Puno
    1 min walk
  • La Hacienda Restaurant
    2 min walk

About this property

Casona Plaza Hotel Centro

Hotel near Lake Titicaca
Take advantage of a free breakfast buffet, a free daily manager's reception and a library at Casona Plaza Hotel Centro. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Free train station pick-up, babysitting (surcharge) and a computer station
  • Coffee/tea in reception, 1 meeting room and multilingual staff
  • A lift, luggage storage and a front desk safe
Room features
All guest rooms at Casona Plaza Hotel Centro include thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 20448186637

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Casona Plaza Centro
Casona Plaza Centro Puno
Casona Plaza Hotel Centro
Casona Plaza Hotel Centro Puno
Casona Plaza Hotel Centro Puno
Casona Plaza Centro Puno
Casona Plaza Centro
Hotel Casona Plaza Hotel Centro Puno
Puno Casona Plaza Hotel Centro Hotel
Hotel Casona Plaza Hotel Centro
Casona Plaza Hotel Centro Puno
Casona Plaza Hotel Centro Hotel
Casona Plaza Hotel Centro Hotel Puno

Frequently asked questions

Is Casona Plaza Hotel Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casona Plaza Hotel Centro?

Casona Plaza Hotel Centro doesn't offer parking.

What time is check-in at Casona Plaza Hotel Centro?

Check-in start time: 1 PM; check-in end time: 4 AM.

What time is check-out at Casona Plaza Hotel Centro?

Checkout is at 11 AM.

Does Casona Plaza Hotel Centro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Casona Plaza Hotel Centro located?

Located in the heart of Puno, this hotel is steps away from Puno Plaza de Armas, Puno Cathedral and Casa del Corregidor. Carlos Dreyer Museum and Puno Central Market are also within 5 minutes. Puno Station is 9 minutes by foot.

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Reviews

Casona Plaza Hotel Centro Reviews

8.4

Very good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 105 out of 256 reviews
Rating 8 - Good. 101 out of 256 reviews
Rating 6 - Okay. 31 out of 256 reviews
Rating 4 - Poor. 12 out of 256 reviews
Rating 2 - Terrible. 7 out of 256 reviews

Reviews

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, close to the interesting sites of Puno.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice proper and central located hotel.
Stayed 1 night in Oct 2023

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff and nice rooms. Just suggest you ask for a room off the street side, it was noisy at times, otherwise strongly recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and customer service
Stayed 1 night in Jun 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and easy walking location.
Stayed 1 night in May 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Loved it all . The hot tub and the hot water was great . Loved the design and lay out
Stayed 2 nights in Feb 2025

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. Loved the staff . Everything worked well including hot tub and great hot water which was amazing for the colder off season . Location was perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness
The hotel is very clean, and costumer service is profesional.
Stayed 1 night in Jan 2024

10/10 Excellent

Angella

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were wonderful. Always very helpful !
Stayed 2 nights in Jun 2024

8/10 Good

Jody S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely view of the river in front of the property and a very nice balcony to relax on.
Stayed 2 nights in Jun 2024

6/10 Okay

Doug

Liked: Staff & service
Disliked: Property conditions & facilities

Suitable for the location, but surely not luxury

The hotel was clean, however, it was older and needs some TLC. Tiles were broken in the bathroom and the overall appearance was just a little dated and worn. It fit our needs, but it was far from the nicest hotel we have stayed at. Dogs across the way were barking every night at 3am, and it just gave the feel of a hostel at times. The front desk staff was lovely, and the laundry service was great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kellen

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. They were able to arrange for laundry and airport transportation. The hot water is great, but not always available (depends on usage). The rooms were very clean as well.
Stayed 2 nights in Jan 2026

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Puno center!
Stayed 3 nights in Dec 2024

6/10 Okay

aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Close to main square
Stayed 1 night in Mar 2025

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very efficient. Very good location. Very nice breakfast, with the eggs cooked specially for us by the nice lady serving it.
Stayed 3 nights in Nov 2022

2/10 Terrible

Antonne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked a 4 night stay 2-3 months in advance. When we arrived they told us we would have to go to another hotel in two days. They offered a complimentary dinner to offset the inconvenience. We accepted the offer but when we arrived at the new hotel we were told it was only one night and didn’t know where we were going next. After refusing to accept the inconvenience of packing and unpacking every day of our stay they found a hotel that was available for two nights.
Stayed 4 nights in Oct 2025

8/10 Good

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful receptionist.
Stayed 2 nights in Aug 2023

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, however, in the morning you sometimes can hear a lot of traffic through the room window.
Stayed 2 nights in Nov 2023

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
Hot water is scare or not at all. Water in shower & sink are weak & cold. The room smells like sewage. Towels are old & yellowish in color.
Stayed 2 nights in Sep 2022

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Nice hôtel in général.
Stayed 1 night in Sep 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, volveria a quedarme en otra oportunidad.
Stayed 1 night in Apr 2025

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities
En général tout était ok, mais il manquait de nourriture au petit déjeuner type buffet. Pas assez rapide pour fournir la quantité de personnes qui mangeaient…
Stayed 1 night in Aug 2024

4/10 Poor

VICTOR HUGO

Disliked: Property conditions & facilities
Llegué cerca a las 22:00 y esperé 15 minutos para que abran la puerta, pese a que la persona que está en el mostrador estaba a pocos metros y no contestaba. Una vez dentro no había la habitación que reserve y pague por adelantado. Tuve que ir a otra habitación, la habitación era húmeda y fría, el hotel está viejo, se escucha todo en la calle y el desayuno es muy pobre. Mala relacion de calidad y precio
Stayed 1 night in Jun 2024

8/10 Good

Natascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Lage, nur 1 Gehminute von der Plaza de Armas entfernt. Trotzdem sehr ruhig. Sehr heisses Wasser in Dusche/Badewanne, was ich bei diesen Temperaturen sehr schätzte. Frühstück war ok, nur bis 08.30 Uhr. Insgesamt sehr gutes Preis/Leistungsverhältnis
Stayed 2 nights in May 2024

8/10 Good

Catalina

Liked: Staff & service, amenities, property conditions & facilities
Le fait que l’hôtel soit bien situé dans la ville de Puno.
Stayed 1 night in May 2024