โรงแรมใกล้ทะเลสาบชาร์ลส์, Lake Charles

"Property looks like it going thru some sort of renovation, but no one was working on anything. Night staff at check in was great. Breakfast was below average, and had no plates. A waffle has real trouble being eaten in/on a 4" styro bowl. Morning front desk guy says, "we're waiting on a delivery for them". My first thought, "isn't there a store close by"??"

"Stayed at many casinos over the years Simple Park grab your bags and head to the front desk or so you would think Not at the Horseshoe As I'm walking to the front desk security won't let me go to check in because I have my bags and bags,are not allowed on the casino floor even though the front desk is only about 50 yards away straight ahead and I'm tired and just want to get some rest Security tells me I have to go back find 2 black double doors take an elevator and walk around the hotel...

"Room was always cleaned for the day, towels restocked! Parking was not the best. Wasn’t much of a choice for breakfast especially with a kid with. Other than that stay was good."

"I live everything"

"Location was good. Older site in need of renovations."

"Easy check in, I’d stay here again."

"Nice room in a good location. It was quiet with EXCELLENT blackout blinds that I really appreciated. Staff person was on extended phone reservation call when I arrived, and no one else was available, so a pretty long wait to check in; but what can you do other than wait? The exercise room was small but had everything I needed and very conveniently located. Breakfast was very typical, but I have no complaints whatsoever. The price was very fair; the location was a nice and safe for me and my car....

"The room, hotel and staff were top notch. This was the perfect choice and well worth the extra money over cheaper hotels in the area."

"Comfortable and no issues"

"The hotel was clean, nice staff, nice pool and the room was spacious for all of us including pets."

"Very pleased with our stay!"

"Room was very clean,cleaning staff was efficient and friendly. Drinks at the pool were A-1 🙌"

"The lazy river was fun. Our room was on the eighth floor and the outside of the room window is very dirty because it is full of mildew."

"Great location and friendly staff"

"Staff checking us in helped us above and beyond."

"Great stay, no complaints at all!"

"Whatever you do, pick another place….between the active growing mold on walls and floor from AC, or the bullet holes through the room windows, there isn’t a whole lot to try and speak to positively. The front desk was generally pleasant but still spent more time with an air pod in vs. talking to me trying to check in, then immediately check out after seeing room and hotel condition. Just don’t waste your time."

"Great stay"

"The manager on site was very helpful, understanding and open to hear the couple of things I was asking about he reassured me next time I visit it should all be completed, like upgrades etc.The staff I came across was also nice and understanding Thank you I appreciate it. Maria Morales"