Sehr freundliches Personal. Das Zimmer ist sehr sauber wird jeden Tag gereinigt. Das Personal ist rund um die Uhr erreichbar. Alle wünsche werden erfüllt. Komme gerne wieder dort hin.
The hotel is lovely and modern. The rooms are big. The breakfast is terrible and it’s available for 1 person even if you book the room for two people. The breakfast was so poor, I mean 3 slice of bread, egg and a sachet of chocolate drink and milk. Another option is custard and Akara, I don’t think these breakfast options are suitable for someone with a longer duration of stay.
What was unique was the smart TV that was connected and worked efficiently. The space in the room was also excellent. The food was poor and unnecessarily expensive.
No towels. There were no tea accessories, hot water, and no light in the bathroom.
I will never stay in the hotel again.
The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done.
I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel.
I will never visit this hotel again. The staff were unprofessional, and one staff member even asked my husband for money, which was completely unacceptable. While the rooms look nice, many facilities are fa