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"First of all, our room was so beautifully made up for our first wedding anniversary. The personalised message from the duty manager, Gede Restu Yoga Sanjaya and also the slice of cake with the personalised message on the plate really made us feel special. What really topped the entire welcome experience was the message that GRO Ledi and Hendra from HR left on the mirror in the room. Thank you for making our first wedding anniversary stay so memorable. I'd also like to compliment the service standards of all the hotel staff. The recommendations by concierge were spot on. We went to the Kelong Mangrove Restaurant for dinner one night. The entire experience was seamless. We were picked up by the hotel car to the jetty. We expected that we'd have to call the hotel when we were done. We were pleasantly surprised to see the hotel staff waiting for us at the jetty after we finished dinner. Thank you for the lovely experience!"

"No shortage of activities or things to do! Room is massive and comfortable, exactly as advertised. Property-wide shuttle and buggy rentals make moving around convenient and free ferry shuttle to and fro the ferry terminal is a massive bonus. Only drawback is that some facilities in their recreational centre seem to be showing their age but everything else is great! Thank you for the enjoyable stay eitherways, no doubt great service :)"

"The staff was very friendly and professional. Service was quick and efficient. The food was excellent. Had a great stay"

"Fantastic setting and location in the nature over the sea"

"The teepee was amazing, breakfast and dinner were both great, the waterpark slide and hydrodash were so much fun...no beach or hotel swimming pool but definitely a great atmosphere for families who like water activities and relaxing evenings."

"The apartment was well equipped and clean. The staff were friendly but some overly so, such that it can seem fake. During check in the staff member did not explain everything clearly, instead showed us a page with the hotel amenities and asksd us to take a photo of it. The pool and beach area are lovely. One thing I wish the hotel had done was promote their activities. We stumbled across the paintball and archery in the nearby woods and had not even known it was there. The hotel was quiet with low occupancy so promoting the avaliable activities including water sports would have made sense. The hotel is value for money when compared to the sister hotel, the very expensive Banyan Tree right next door. The food in the resort is average, nothing special and I thought it was expensive for what it is. "

"The stay was a wonderful experience for the family with kids having many activities and things to do within the resort"

"easier light switches in the room"

"Very comfortable, clean & cosy stay; enjoyed the privacy & suitable for special occasion celebrations. As it's close to nature, expect some ants, leaves drop onto pool, etc..Also within walking distance to lagoi bay beach "