Search Hotels Near Lackford Lakes, Bury St Edmunds

"Wonderful Stay, Staff were very welcoming & friendly. We had a very relaxing weekend. Blissful stay!"

"Lovely stay with friendly and helpful staff"

"Good hotel, but some of the rooms are very tired"

"Check in was straightforward, I arrived earlier than check in but was able to access my room. Room was clean & bright & roomy. Large comfy bed & all facilities. Well positioned for visiting Bury St Edmunds & surrounding area. Lovely village pub which was popular with locals. Staff friendly & food good."

"Great location and facilities. Staff were helpful and friendly. Breakfast was excellent. Would recommend the Bull"

"We had no idea how many social problems there were in Thetford. All of this marked our stay from being attacked by vicious loose dogs to loud drunks in the high street. Our room needed new windows but was otherwise adequate. If they are all like then a serious programme of investment is needed. Bar food was mostly nice and easy. Frequently though it was unstaffed as the kitchen is miles away. Why not give service to a KP and use walkie-talkies? Dog treats appreciated. We wanted to go to the church but found it was long closed down and to cap it off we found a dead swan which i reported. Sadly we will never return to Thetford."

"Check in for this hotel is 16:00 which I didn't realise at that time. The room was okay in terms of cleanliness and the bathroom had hairs in the bathtub. The tv was damaged had a green line going through. Only had interaction with one staff member who seemed nice at reception. I would never book the dragonfly again and avoid rhe Surya Hotels altogether. "

"Very clean in all areas , exceptional staff well maintained hotel with an excellent attention to detail & customer satisfaction"

"The hotel was lovely very nice room and spa facilities were good. Pool a bit small but perfect for a dip. Unfortunately the music from the reception area was booming all day and night so I got little to no sleep. Very disappointing when on a business trip and needing to be well rested the next day. By 11.30 pm I went to reception and asked them to turn it down. Originally I had thought it was some kind of disco from the restaurant it was so loud! The guy behind the counter was apologetic and turned it off. However it was on again at 6am!! So my advice to anyone thinking of staying in this hotel is to ask for one of the rooms in the outhouses NOT the main hotel, if you want some sleep anyway!"