We're deeply sorry to hear about your experience during your stay. Your feedback regarding the presence of rats and the condition of the carpets is alarming and completely unacceptable. Please rest assured that we take such reports very seriously, and we will immediately address these issues to ensure a clean and pest-free environment for all our guests. Your comfort and safety are our top priorities, and we apologize for falling short of our standards on this occasion. We appreciate you bringing these concerns to our attention, and we hope to have the opportunity to regain your trust in the future. If there's anything else we can do to assist you, please don't hesitate to reach out to us directly. Thank you for your understanding.

Thank you for your review! We appreciate your feedback and hope you'll be back again!

Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and accommodations is our top priority, and we're delighted that we exceeded your expectations. Your kind words mean the world to us, and we truly appreciate your recognition of our efforts. We look forward to welcoming you back again soon for another wonderful stay. Thank you for choosing to stay with us and for your generous feedback!

We apologize that your stay did not meet your expectations. We regret any inconvenience caused and we'll work to improve these aspects. Regarding breakfast, we'll review our offerings to ensure quality. We're grateful for your kind words about our staff, and we take all feedback seriously. While we understand your decision to avoid our brand in the future, we hope you'll reconsider, and we'd welcome the chance to provide a better experience. If you have further concerns, please reach out directly. Thank you for sharing your feedback.

Thank you for taking the time to share your feedback with us! We're pleased to hear that you found our hotel to be clean during your stay. Providing a tidy and comfortable environment for our guests is a top priority for us.While we embrace simplicity and functionality in our accommodations, we also strive to ensure that our guests have everything they need for a pleasant stay.We appreciate your support and hope to welcome you back again soon!

I want to express my sincere apologies for the troubling experience you had during your recent stay. Your feedback is deeply concerning and not reflective of the high standards we strive to maintain.We are taking immediate action to address the issues you've highlighted, including cleanliness concerns and interactions with our staff. Please know that your comfort and safety are our top priorities.We appreciate your acknowledgment of our staff's efforts to accommodate your needs. However, we understand that improvements are necessary, and we are committed to making them swiftly.Your feedback is invaluable in helping us enhance our services and ensure a more pleasant experience for all guests. We hope you'll consider giving us another chance to exceed your expectations in the future.If you have any further concerns or feedback, please feel free to contact me directly. We're here to assist you in any way we can.

Thank you for your honest feedback. We apologize for any issues experienced during your stay. If you'd like to let us know what went wrong so we can improve, please add any additional details. Thank you!

Thank you for your honest feedback, Richard. If there's any way we could improve for your next visit, please let us know. Thanks!

We're genuinely sorry to hear about your experience and sincerely apologize for any inconvenience caused by the unpleasant odor during your stay. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard.Rest assured, we take your feedback seriously and will address this matter promptly to ensure that it does not occur again in the future.We truly value your patronage and hope for the opportunity to make it up to you during your next visit

Thank you for your review, Michael. If there's any way we can improve for your next visit, please let us know. Thanks again!

Thank you Sylvano!

Thank you for taking the time to share your feedback. We appreciate your perfect score. Glad you enjoyed your stay and we hope you'll be back again!

Thank you for sharing your feedback, Jeremy. We appreciate your honesty and apologize for the noisy traffic. We hope you'll stay with us again in the future and we can look into providing you with a room away from the road to improve your next stay. Thanks again!

Thank you, Jeremy!

Thank you, Tracy, glad you enjoyed your stay!

Thank you for taking the time to leave a review. We appreciate your feedback and will look into what we can do to improve. We hope you'll be back again in the future!

Thank you, Fausto! We appreciate you leaving a review and hope you'll be back!

Thank you for staying with Quality Inn, Karen!

Thank you for your review!

Thank you for your feedback. We're pleased you found our hotel fair for the price. We're committed to continual improvement and welcome any suggestions you may have for enhancing your future stays.

We're truly sorry to hear about your disappointing experience during your recent stay. Providing a safe and comfortable environment for our guests is of utmost importance to us, and it's concerning to learn about the issues you encountered with the cigarettes smell and the surrounding activity. We take your feedback seriously and will address these concerns with our team to ensure that similar incidents are avoided in the future. We apologize for any inconvenience this may have caused and appreciate you bringing it to our attention. If there's anything we can do to make it right or assist you further, please don't hesitate to reach out.

Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience. If there are specific areas where we can improve and make your next stay more enjoyable, please feel free to let us know. We're committed to providing the best possible experience for all our guests.

Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience. If there are specific areas where we can improve and make your next stay more enjoyable, please feel free to let us know. We're committed to providing the best possible experience for all our guests.

Thank you so much for the perfect score and for taking the time to share your experience! We're thrilled to hear that you had such a wonderful stay with us. Providing exceptional service and a comfortable environment for our guests is our top priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back on your next visit!

Thank you James!

Thank you for your review, Kenneth. We appreciate you bringing this matter to our attention and we will be going over our options for how we can address this. We hope on your next visit you'll find conditions greatly improved. Thanks again and safe travels!

Willodeana, thank you for staying with Quality Inn. We appreciate you leaving a nice review for us and hope we can show you another excellent experience on your next visit. Thanks again!

Thank you, Patricia! On behalf of all our staff, we appreciate you taking the time to tell us about your stay and are glad you enjoyed your time here. We hope you'll be back again soon!

Thank you for taking the time to share your feedback with us. We take all guest concerns very seriously, and we're genuinely sorry to hear about your experience.However, after thoroughly investigating the matter, we have not found any evidence of mold in the room you occupied. The health and well-being of our guests are of utmost importance to us, and we maintain rigorous standards of cleanliness and maintenance throughout our property.We understand that your comfort and satisfaction are paramount, and we would have been more than happy to address any concerns you had during your stay. Our team is always available to promptly assist with any issues to ensure a pleasant and enjoyable experience for all our guests. If there's anything further we can do to assist you or if you have any additional concerns, please don't hesitate to reach out to us directly.Once again, we apologize for any inconvenience you may have experienced and hope to have the opportunity to welcome you back for a more positive experience in the future.

Very sorry to hear about your experience at the Quality Inn. We want everyone to have a pleasant stay and we apologize for the inconvenience caused by the misunderstanding with our front desk team. Thank you for sharing your experience with us. Rest assured, we take your feedback seriously and will address the situation internally to prevent such occurrences in the future. We regret any rudeness encountered and are committed to providing exceptional service. Your comfort and satisfaction are paramount to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

We're sincerely sorry for the unpleasant odor you encountered during your stay. Your feedback is crucial, and we've already taken steps to address the issue with our housekeeping and maintenance teams. We strive to provide a comfortable experience for all our guests and regret falling short of your expectations. Please consider giving us another chance in the future, and should you return, feel free to reach out to our front desk team for immediate assistance. Thank you for bringing this to our attention.

Thank you so much, Daren!

Thanks, Cynthia! We love to welcome guests with pets and we hope you'll be back!

Thank you Gary! We hope you'll be back again!

Thank you Alicia! We appreciate your review!

Greetings Carrie, We at Quality Inn Lacey apologize for your less than satisfactory experience. Feedback from guests is taken very seriously and we want to do whatever we can to make your stay more accommodating. We would like to point out, however, that the hotel staff were not given an opportunity to remedy these situations, despite us asking. You declined a simple fix for the TV in your room(a new HDMI cord), as well as potentialy moving rooms. If you had asked, the front desk associate would have been happy to help you move your luggage. Also, the second front desk associate you interacted with was simply trying to ask you how you would like to remedy the situation, who you then yelled at and stormed off.P.S. That "homeless lady" you refer to was a guest and a very lovely individual.

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our place a comfortable respite, especially after a long journey. We strive to provide a welcoming environment where guests can relax and recharge. Should your travels bring you back this way, we'd love to welcome you again for another pleasant stay! Safe travels!

Thank you for taking the time to share your feedback, Jacob!

I'm so sorry to hear about your terrifying experience. Your safety and comfort are our top priorities, and it's deeply concerning to learn that you encountered such a frightening situation during your stay. We're relieved to hear that you took the necessary precautions and that our front desk team was able to assist you promptly. Please know that we take incidents like this very seriously, and we'll be reviewing our security measures to prevent any future occurrences. If there's anything else we can do to support you or if you have any further concerns, please don't hesitate to reach out.

Thank you for your kind words! Very happy to hear you had such an enjoyable stay. Hope to see you again!

Thank you for your feedback. If there's anything we can do to improve your next visit, please let us know.

Thank you for the compliments! We appreciate you choosing Quality Inn and hope you'll be back soon!

We appreciate your feedback and apologize for the disappointing experience you had with our bed and breakfast. We're truly sorry to hear that the bed did not meet your expectations, and we understand the importance of a comfortable stay. Additionally, we regret that the breakfast fell short of our usual standards in terms of both temperature and taste. We take your comments seriously and will address these issues promptly to enhance the overall quality of our accommodations and dining experience. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your perception on a future visit.

We sincerely apologize for the discomfort you experienced during your stay. We take guest feedback seriously, and we regret any inconvenience caused by the presence of other guests. Our aim is to provide a welcoming and comfortable environment for everyone. Regarding the concerns about the owner's behavior, we are truly sorry for any perception of discomfort. We will address this matter internally to ensure a more pleasant dining experience for our guests. Your feedback is valuable, and we appreciate you bringing these issues to our attention. We hope you give us another chance to provide you with a more positive experience in the future.

Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our breakfast. However, we apologize for any inconvenience caused by the condition of our parking lot. We take safety seriously, and we appreciate you bringing this to our attention. Rest assured, we will address the issue promptly to ensure a cleaner and safer parking environment for our guests. Your input is valuable, and we hope to have the opportunity to welcome you back for an improved experience in the future.

We appreciate your feedback and acknowledge your observations about the dated appearance of our property. While we strive to maintain cleanliness, we understand that the overall aesthetic plays a significant role in the guest experience. We value your input, and we are actively working on updates to enhance the visual appeal of our facilities. Your comments are crucial in guiding our improvements, and we hope to have the chance to provide you with a refreshed and more enjoyable stay in the future. Thank you for bringing this to our attention.

Thank you, Ralph, for an excellent review! We appreciate you choosing to stay with Quality Inn and hope you'll be back again!

Thank you for your review. We appreciate hearing from our guests. We apologize for any issues encountered during your stay and if there's any way to improve your stay please let us know.

Thank you for your excellent review! We're very pleased you enjoyed your stay and found the staff so helpful. Allow me to apologize for the issues you had in your room, please know that our staff is happy to assist with anything you need to make your stay better and address anything wrong with your room, including moving you to a different room. We hope you'll stay again and we can show you a better experience. Thanks again!

Thank you for your excellent review! We're very pleased you enjoyed your stay and found the staff so helpful. Allow me to apologize for the issues you had in your room, please know that our staff is happy to assist with anything you need to make your stay better and address anything wrong with your room. We hope you'll stay again and we can show you a better experience. Thanks again!