Family Studio Suite | Blackout curtains, free WiFi

Reviews of Zafras Hotel

3.5 out of 5
Zafras Hotel
Av. 25 De Agosto, La Troncal, Cañar

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Neli

Stayed 2 nights in Dec 2023

2/10 Terrible

Trevor

Travelled with family
Disliked: Staff & service, amenities
Quick stopover hotel for us, party out front at night roosters start at 4AM few dog fights during early morning hours. Drive through town avoid this hotel food at hotel restaurant was costly and not good
Stayed 1 night in Mar 2022
Response from Recepción on 29 Mar 2022
Dear Mr. Trevor. You cannot imagine how sorry we are that the experience in our establishment was not what you expected. For us there is nothing more satisfying than the satisfaction of customers like you, so we want to offer you our most sincere apologies.

10/10 Excellent

Yosuke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most clean hotels in La Troncal
I always look for clean hotels. In this small town, the number of clean and cozy hotels is limited. This hotel is one of the best one in the town.
Stayed 1 night in Apr 2021
Response from Recepción de Zafra's Hotel on 4 May 2021
Buenos días estimada Yosuke, Gracias por preferirnos, seguimos trabajando para ofrecerles la mejor experiencia durante su estadía en nuestras instalaciones.

2/10 Terrible

Rosaura

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

EDISON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Ruth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Me dieron una habitación diferente a ka que yo escogi en ka página hoteles.com de habitación con 2 cama queen ne dieron 2 camas twin no se de quien fue el error pero deben aclarar las camas y no mostrar fotos engañosas
Stayed 2 nights in Feb 2023
Response from Estimada Ruth on 28 Feb 2023
Estimada Ruth, sentimos haber causado incomodidad en su estancia. Nos esforzamos por brindar el mejor servicio y ustedes nos indicaron estar muy cómodos acá. Será un placer tenerlos de regreso.

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodas habitaciones para descansar, recomendada las parrilladas de mesa y mar 👍
Stayed 1 night in May 2022
Response from Genial on 16 May 2022
Apreciado Javier a nombre de Zafras Hotel agradecemos mayúsculamente que su experiencia haya sido placentera, será un placer tenerlo de vuelta.

10/10 Excellent

René

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo hotel para descansar con habitaciones limpias y elegantes. El restaurante también tiene muchas opciones y con muy buen sabor 😋. Excelente servicio en general
Stayed 1 night in Apr 2022
Response from Genial on 16 May 2022
Apreciado Rene a nombre de Zafras Hotel agradecemos mayúsculamente que su experiencia haya sido placentera, será un placer tenerlo de vuelta.

10/10 Excellent

Cielo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto es un lugar muy limpio, organizado y la comida con su sabor costeño delicioso .
Stayed 1 night in Apr 2022