Holiday Inn Express Luzern - Kriens by IHG

Property class: 3

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Located close to Chapel Bridge and KKL Lucerne, Holiday Inn Express Luzern - Kriens by IHG provides a free breakfast buffet, a terrace and dry cleaning/laundry services. The on-site restaurant, Lobby Lounge Restaurant &, offers breakfast, lunch and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
The current price is ฿4,165
฿4,638 total
includes taxes & fees
1 Nov - 2 Nov

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room (with Free Breakfast)

A modern hotel room with a large bed, a bedside table with a phone and a book, a chair, and a large window with curtains.

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Room

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Room

Standard Room, 1 Queen Bed (Free Breakfast)

9.2 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

A modern hotel room with a bed, a desk, a chair, a bedside table, and a TV.

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Pet Friendly, Free Breakfast)

A hotel room with two beds, a desk, a chair, and a minibar.

Standard Room, 2 Single Beds (Pet Friendly, Free Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

A modern kitchen with wooden cabinets, a white countertop, and a dining area with a table and chairs.

Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the area

Kriens is home to Holiday Inn Express Luzern - Kriens by IHG. The area's natural beauty can be seen at Mount Pilatus, while KKL Lucerne and Swiss Transportation Museum are cultural highlights. Chapel Bridge and Lucerne Town Hall are two other places to visit that come recommended. Visit our Kriens travel guide
Map
Am Mattenhof 16, Kriens, LU, 6010

What's nearby

  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    4 min drive - 4.2 km
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    5 min drive - 4.5 km
  • Messe Luzern
    3 min walk - 0.3 km
  • Horw Seebadi
    3 min drive - 2.7 km
  • Pilatus Cableway Valley Station
    4 min drive - 2.4 km

Getting around

  • Hergiswil Station
    6 min drive
  • Stans Station
    10 min drive
  • Zurich Airport (ZRH)
    65 min drive

Restaurants

  • McDonald's
    2 min walk
  • Sofra Kebap & Pizza
    13 min walk
  • El Imposible Roasters GmbH
    10 min walk
  • Hotel Spatz
    2 min drive
  • Restaurant Pizzeria Hofmatt
    3 min drive

About this property

Holiday Inn Express Luzern - Kriens by IHG

  • Hotel near Chapel Bridge
  • Located close to KKL Lucerne and Lucerne Town Hall, Holiday Inn Express Luzern - Kriens by IHG provides a free breakfast buffet, a terrace and dry cleaning/laundry services. The on-site restaurant, Lobby Lounge Restaurant &, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
  • You'll also enjoy perks such as:
    • Self-parking (surcharge), luggage storage and 3 meeting rooms
    • Smoke-free property, a vending machine and a computer station
    • Multilingual staff, a front desk safe and a TV in reception
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 160 rooms feature comforts such as pillow menus, as well as thoughtful touches such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Smart TVs with premium channels
    • Electric kettles, heating and daily housekeeping

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฿3,971 total
includes taxes & fees
1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 25 per night)
  • Covered parking on site (CHF 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Restaurant &

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 1.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Holiday Inn Express Luzern - Kriens by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Holiday Inn Express Luzern - Kriens by IHG?

As of 7 Oct 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Luzern - Kriens by IHG on 1 Nov 2026 start from ฿4,165, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Luzern - Kriens by IHG?

Self-parking is available for CHF 25 per night. Limited spots are available.

What time is check-in at Holiday Inn Express Luzern - Kriens by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express Luzern - Kriens by IHG?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Holiday Inn Express Luzern - Kriens by IHG located?

Situated in Kriens, this hotel is within 3 mi (5 km) of Chapel Bridge, Lucerne Town Hall and KKL Lucerne. Swiss Transportation Museum is 3.6 mi (5.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Luzern - Kriens by IHG Reviews

8.8

Excellent

9.4

Cleanliness

8.2

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 379 out of 664 reviews
Rating 8 - Good. 208 out of 664 reviews
Rating 6 - Okay. 48 out of 664 reviews
Rating 4 - Poor. 18 out of 664 reviews
Rating 2 - Terrible. 11 out of 664 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off freeway, easy using train to downtown, helpful staff. Wish there was a toaster for breakfast and Kleenex in rooms. Overall an excellent restful stay.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with clean rooms
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very friendly staff and great breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was helpful. The location was very convenient for getting to the luzern station
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom in room #322 had only half door. So when we took shower, floor got all Wet. It is a problem. Also no refrigerator and safe inside the room. Bedsheets are great. Make sure by calling hotel has bathroom has full door.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, located very conveniently to the train station, and was overall a great experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean, new property
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bus stop and train station are each only steps from the hotel and you can get to Mt. Pilatus or Lucerne within minutes. The property was spotless and the staff was friendly and helpful. The breakfast buffet was excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, only a few minutes walk away from the train, which is only 2 stops away from Luzern. It is also close to the bus stop that takes you to Pilatus cable cart. Breakfast is excellent and there is a supermarket a few minutes walk from the property. There are also restaurants close by. Romm was spacious and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room in quiet, more residential neighborhood. Slightly small, but manageable for 2 people. Loved having complimentary breakfast every morning before we started our day. Very close to train and bus stations for easy access to Lucerne.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing spot to stay for easy travel around the city, super clean and friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We got the suite, it was spacious. Breakfast not bad. Hotel is in close proximity to train station. Pretty easy to go any cities from there. Only 2 train stops from Lucern train station. Hotel close to a few restaurants in the neighborhood. Location is great.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel and very comfortable to stay in.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice stay, room is spacious and breakfast is very delicious specially croissants
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and easy to approach. Breakfast was delicious, I love their cheese.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet and safe property and easy access
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great breakfast. Nice clean and quiet hotel w/ convenient access to train. Friendly staff. Would definitely recommend staying here to anyone.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were 2 hours early with many luggages and receptionist said no rooms were ready for check in We were storing our luggages at lobby to make way for lunch and the shift manager came up to let us know that a family just got cleaned up so we can have it Very kind of him! Room service didn’t replenish sufficient towel for us and we had to call reception again late night for towel. It was not his job to bring up to the room for us but again he went out of way to deliver to our room Thank you for the pleasant stay!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful receptionists and location is great as well.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance to train station. Easy to get to Lucerne. Great view of Mount Pilatus from our room.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good area, many dining options.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean. The staff was very friendly and helpful. Breakfast was good and there was a nice selection. Hotel is located just a couple minutes walk from the train that takes you into Lucerne, and there's no charge. We had a great experience and would recommend this hotel.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and accessible to train station. The staff is very helpful.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The staff is friendly, and the hotel is conveniently located near the train station. They provided us with a guest card, which offered discounts on museums, activities, and train travel.
Stayed 2 nights in Jun 2025