It was clean and room was really good but the staff was not friendly. The lady at the bar barely looked at me when I wanted to order. Was not informed about the WiFi situation.
Convenient, clean and modern rooms. Excellent staff. They even have a 3AM breakfast option for those leaving early. The only thing is that everything was overpriced: snacks, drinks, parking...
Very nice hotel near the airport, at a walking distance if you don’t mind walking a couple blocks with your luggage. The rooms and common areas are really nice, modern but cozy. Breakfast is simple but very good.
EFREN
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 20 พ.ค. 2024
Dear Efren,Thank you for the comment. It is great that you liked your stay. We hope to see you again soon.Best regards,Janusz MigaczHotel Manager
All good really ..we phoned from airport after midnight as taxis didn’t want to take such a short fare ..a shuttle arrived for us within 10 minutes .great service !
elizabeth
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 16 พ.ค. 2024
Dear Elizabeth,Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for our guests. We are glad you chose to stay with us and hope to see you again real soon.Best regards,Janusz MigaczHotel Manager
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 16 พ.ค. 2024
Dear Kendalie,Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know. We are glad you chose to stay with us and hope to see you again real soon.Best regards,Janusz MigaczHotel Manager
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 16 พ.ค. 2024
Dear Lyndis,Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for our guests. We are glad you chose to stay with us and hope to see you again real soon.Best regards,Janusz MigaczHotel Manager
great spot and very convenient place for connection to airport
Grzegorz
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 29 เม.ย. 2024
Dear Grzegorz,Thank you for your wonderful review.It's great that you had a marvelous time with us and that our convenient location and helpful staff made your stay amazing.Thank you again for your feedback. Hope to see you again soon.Best regards,Janusz MigaczHotel Manager
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 25 เม.ย. 2024
Dear Benjamin ,Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for our guests. We are glad you chose to stay with us and hope to see you again real soon.Best regards,Janusz MigaczHotel Manager
I stayed just a few hours because I had a connecting flight, but the hotel was amazing, room super clean, and even at 3am they have some snacks for us, the early birds! very nice, will def come back :)
Cristina
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 18 เม.ย. 2024
Dear Cristina,Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcome you back again soon.Best regards,Janusz MigaczHotel Manager
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 17 เม.ย. 2024
Dear Loretta,Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know. We are glad you chose to stay with us and hope to see you again real soon.Best regards,Janusz MigaczHotel Manager
Beautiful new hotel with a fantastic breakfast buffet. Staff was very helpful in arranging transportation to the city center.
Robert
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 13 เม.ย. 2024
Dear Robert,Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcome you back again soon.Best regards,Janusz MigaczHotel Manager
I left my bracelet in the bathroom , I’ve been calling the staff , they said call tomorrow and after 3 days they said they did not find it . Very disappointed.
AIMEE
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Szymon วันที่ 21 มี.ค. 2024
I'm terribly sorry to hear about your lost bracelet and the disappointment you've experienced with our staff's response. This is certainly not the level of service we strive to provide, and I sincerely apologize for any inconvenience this has caused you. Please accept our apologies once again for the inconvenience and disappointment you've encountered. If there's anything else we can do to assist you further, please don't hesitate to reach out to me directly.Thank you for bringing this to our attention, and we appreciate your understanding.Best regards,Szymon
Great place close to the Krakow Airport - front desk staff were all friendly, helpful and will call you a cab. Its about a 20-25min can ride into the "Old City" Also they have a restaurant which was good, limited dishes but good! and loved their breakfast!
ANGEL
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Szymon วันที่ 21 มี.ค. 2024
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and found our location close to the Krakow Airport convenient. It's great to know that our front desk staff were friendly and helpful, and we're glad they assisted you with arranging transportation. We're also pleased that you enjoyed dining at our restaurant and appreciated the quality of our breakfast offerings.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back on your next visit to Krakow.Thank you for choosing our hotel!Best regards,Szymon
Hotel convenient located next to the airport, best option for pre or post flight opinion.
krzysztof
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 14 มี.ค. 2024
Dear Krzysztof,Thank you very much for your review. It's great that you had such a pleasant stay with us and that you especially enjoyed our convenient location. We think that the location near the airport makes us ideally situated for you to enjoy even a short stay and the opportunity to get a good night's sleep, without worrying and missing your flight.Once again, thank you for your feedback. Hope to see you again soon.Best regards,Janusz MigaczHotel Manager
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 2 มี.ค. 2024
Dear Elie,Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know. We are glad you chose to stay with us and hope to see you again real soon.Best regards,Janusz MigaczHotel Manager
One of the best options before or after taking flight & close to the airport.
krzysztof
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 29 ก.พ. 2024
Dear Krzysztof,Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for our guests. We are glad you chose to stay with us and hope to see you again real soon.Best regards,Janusz MigaczHotel Manager
A welcoming hotel, very nice and spacious reception/bar/ restaurant area. Friendly and light, clean rooms. Just by the airport but still quiet. One little thing: switch the breakfast sausage with a real Krakowsausage.
Øystein
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 18 ก.พ. 2024
Dear Øystein,Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for our guests. We are glad you chose to stay with us and hope to see you again real soon.Best regards,Janusz MigaczHotel Manager
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 18 ก.พ. 2024
Dear Robert,Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for our guests. We are glad you chose to stay with us and hope to see you again real soon.Best regards,Janusz MigaczHotel Manager
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 15 ก.พ. 2024
Dear Dariusz,Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know. We are glad you chose to stay with us and hope to see you again real soon.Best regards,Janusz MigaczHotel Manager
Very nice and modern hotel, just 2 minutes from the airport by shuttle.
JAIME
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 12 ก.พ. 2024
Dear Jaime,Thank you for your wonderful review.It's great that you had a marvelous time with us and that our convenient location and helpful staff made your stay amazing.Thank you again for your feedback. Hope to see you again soon.Best regards,Janusz MigaczHotel Manager
Neuf, bien aménagé, grande TV. Petit déjeuner bien garnie avec œufs brouillés, bacon, gaufre en 3 min. A 10min à pieds de l'aéroport. Top!
Michael
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 9 ก.พ. 2024
Dear Michael,Thank you for your wonderful review.It's great that you had a marvelous time with us and that our convenient location made your stay amazing.Thank you again for your feedback. Hope to see you again soon.Best regards,Janusz MigaczHotel Manager
Great airport hotel, just a few minutes from the terminal. Transfer bus is about 3 dollars, which should be free for an airport hotel. That would be my only criticism.
mark
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 9 ก.พ. 2024
Dear Mark,Thank you for your feedback! We are so glad you enjoyed your stay. Your thoughts have been reviewed for improvement purposes and we will continue to make adjustments based on your input. Thank you again for bringing this to our attention and we hope to welcome you back again soon.Best regards,Janusz MigaczHotel Manager
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 9 ก.พ. 2024
Dear Jeff,Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know. We are glad you chose to stay with us and hope to see you again real soon.Best regards,Janusz MigaczHotel Manager
The hotel was very clean and located next to the airport. The staff was accommodating
Daniel
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Janusz Migacz Hotel Manager วันที่ 9 ก.พ. 2024
Dear Daniel,Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcome you back again soon.Best regards,Janusz MigaczHotel Manager