"I loved the stay at this hotel, down to the staff always there to answer all my questions, the cleanness of the hotel, the games they had at the hotel, and the many different pools. When it was time for me to leave the hotel held my bags at no extra cost, and they provided me a shower room to use before my flight. The only concern I had was the hotel is in the North so it is further from a most things, unless you have a vehicle. "
"Beautiful hotel with friendly staff.
We had some issues with our room which annoyed us a bit but they gave us a complementary upgrade to compensate for it which made us more than happy
Overall a great hotel, would recommend "
"Great location, only one minute walk to an access way to Kata beach. For anyone who is not familiar with Kata, there are only 2 small alley to access to this beach. Even though the map show your hotel is very close to the beach, it may take 1/2 hour walk, if it's not close to the access. That's why I said Chanalai has a great location.
Although hotel is not a brand new one, it is well maintained. In fact, it was just renovated. The hotel has all facilities we need - pool, jacuzzi, pool bar,...
"We loved everything about our stay from the room (cleaned daily), to the friendliness of the staff and variety at breakfast. The hotel is located close to Karon beach (you can walk but there is also a free shuttle service provided by the hotel) and lots of choices for restaurants and massage parlours nearby too. The resort is set on a hill, so isn’t ideal for those with mobility issues. However, the staff are very accommodating to guest needs day or night and provide a concierge service to your...
"This is my first time ever reviewing a hotel I’ve stayed and let me tell you.. this resort is GORGEOUS! The scenery is beautiful there’s actually things to do at the resort! and not to mention my room was a 5 min walk to the beach! I went for my birthday and I’m soo glad i chose this resort! My room was spacious. I enjoyed a large bathtub as well as pool to relax! The staff are incredible super friendly and greeted and helped me immediately upon arrival. I can’t wait to return to Thailand and...
"Nice and kind staff. Location is quite hard to find but it is located in the middle of karon beach. Eventhough the hotel is a bit old, it is clean and full of facility to serve our need. Great experience there. Try next time "
"This was by far the nicest and best resort I’ve ever stayed in my life. The amount of details they put into every inch of this resort makes the place magical! Breakfast was amazing, the staff is even more amazing. I cannot emphasize enough how much I loved this resort. Leaving now for our next one, and I’m just sad to move on at this point. Will definitely come back here, no doubt about it. "
