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The Mercy Luxury Business Hotel

4.0 star property
Travelers can relax in the lush garden grounds by the waterfront or enjoy convenient shopping just steps from this luxury business hotel

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The Mercy Luxury Business Hotel offers waterfront luxury with modern conveniences. Guests can unwind in the garden, book spa treatments like facials, and enjoy on-site shopping. The property provides free WiFi and is near an outdoor pool and the Volandia Museum of Flight.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the area

Located in Kanayannur, The Mercy Luxury Business Hotel is in the city centre and on the waterfront. Changampuzha Park and Vembanad Lake reflect the area's natural beauty and area attractions include Cochin Cultural Centre and Wonderla Amusement Park. Dance and Arts Center and Kerala Kathakali Centre are also worth visiting. Visit our Ernakulam travel guide
Map
M.G Road, Ravipuram, Kanayannur, Kerala, 682015

What's nearby

  • Mahatma Gandhi Road
    1 min walk - 0.1 km
  • Cochin Shipyard
    6 min walk - 0.6 km
  • Gurudwara Sri Guru Singh Sabha
    14 min walk - 1.3 km
  • Durbar Hall Art Gallery
    18 min walk - 1.5 km
  • Marine Drive
    7 min drive - 2.9 km

Getting around

  • Kadavanthra Station
    3 min drive
  • Lissie Metro Station
    6 min drive
  • Cochin International Airport (COK)
    65 min drive

Restaurants

  • Chinese Garden
    11 min walk
  • Mangalore Fish Market
    2 min walk
  • Happy Cup Cafe
    16 min walk
  • Ali Baba & 41 Dishes
    17 min walk
  • Ambi Swamy's Vegeterian Hotel
    9 min walk

About this property

The Mercy Luxury Business Hotel

Upscale hotel on the waterfront
Consider a stay at The Mercy Luxury Business Hotel and take advantage of shopping on-site, a garden and a hair salon. Treat yourself to a facial or other spa services. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • Breakfast (surcharge), extended parking and express check-out
  • Express check-in, a lift and ATM/banking services
Room features
All 60 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Separate sitting areas, fridges and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: INR 200 for adults and INR 200 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1000.0 per day.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: from approximately INR 200 for adults and from INR 200 for children
  • Rollaway bed fee: INR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Property is also known as

Mercy Luxury Business
Mercy Luxury Business Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business Hotel Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business
Hotel The Mercy Luxury Business Hotel
Mercy Luxury Business Kochi
The Mercy Luxury Business Hotel Kochi
Mercy Luxury Business Hotel Kochi
Hotel The Mercy Luxury Business Hotel Kochi
Kochi The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business
The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business Hotel Kanayannur
The Mercy Luxury Business Hotel Hotel Kanayannur

Frequently asked questions

Does The Mercy Luxury Business Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Mercy Luxury Business Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Mercy Luxury Business Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at The Mercy Luxury Business Hotel?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at The Mercy Luxury Business Hotel?

Checkout is at noon.

Where is The Mercy Luxury Business Hotel located?

Located in the heart of Kanayannur, this hotel is within a 10-minute walk of Mahatma Gandhi Road and Cochin Cultural Centre. Cochin Shipyard and Gurudwara Sri Guru Singh Sabha are also within 1 mile (2 km). Ernakulam Junction Station is 21 minutes by foot and Maharaja's College Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Mercy Luxury Business Hotel Reviews

7.8

Good

7.8

Cleanliness

7.6

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 34 reviews
Rating 8 - Good. 11 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

Reviews

2/10 Terrible

Prakash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad stay

Housekeeping is very poor. They do not check if the room is ready before handing over the keys to the customer. There was a kettle for making coffee in the room but no coffee or tea sachets. No hot water in the shower.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
It was disappointed that the room service. They don't know how to manage the customer
Stayed 1 night in Jun 2019

6/10 Okay

ISSEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルの外観スタッフの対応、その他全てが高級ホテルの待遇だが部屋内にある冷蔵庫がつかないのが残念。

年末年始の滞在でガラディナーが無料ではなく優料なのがチョイ、気になった。
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Poor service at the restaurant and disappointing food with a very limited buffet.
Stayed 2 nights in Nov 2018

10/10 Excellent

JC, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for reason for my visit. Room was spacious. Has a restaurant with good Indian buffet breakfast (included in fare).
Stayed 1 night in Jul 2018

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for around 3k

Excellent hotel in an excellent location too (My business was in Willington Island and this location was the best to access business and also for evening shopping). Hotel was very hygiene. Food was OK. My only and minor grouse was that the pillow was bit too thick... I could not get used to such a think pillow..

8/10 Good

DEBA PRASAD

Liked: Staff & service, property conditions & facilities, room comfort

Clean hotel. Cockroaches were seen in the room

Wi fi should be accassable from any where in in hotel. Food quality is ok. Linen should be better quality.

10/10 Excellent

Taraj, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in quiet location.

Love this hotel located next to shipyard. Excellent service, very comfortable and spacious room, courteous staff, rooftop restaurant with lovely pool. This is my second stay and the hotel has been upgraded to meet modern standards. I will come again. Thank you , Mercy, for making my arrival into Cochin an easy transition.

8/10 Good

christina, Norrland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Businesshotell

Valde detta hotell med anledning av pool. Den var på översta våningen och vi var ensamma i den i 4 dagar. Mycket stort hotell med trevlig och uppmärksam personal. Fick utan problem byta rum pga oljud.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star comfort at the hotel.

Truly good hotel and superb service.

10/10 Excellent

HEEMANSHU, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

----

Good Hotel

8/10 Good

VENUGOPAL, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Good hotel. Very attentive staff. Excellent restaurant. Crowded area but easy to find transportation. Good value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good. Value for money.

Nice experience. Staff is good. Breakfast served was tasty. Location convenient.

6/10 Okay

Julie, Ottawa, ON

Not so Luxury Business Hotel

Checkin was easy and quick. Staff was numerous and helpful enough. This hotel is a 3 star hotel. One elevator was not working, sheets had holes in them, got bitten a few times during the night by mosquitos/spiders? Room has no clock/alarm. The fact that this hotel calls themselves a luxury business hotel is kind of ridiculous. There was no free WiFi in rooms (Surcharge 500 INR per day) an none in public areas. his was very inconvenient for us as we needed to check emails, maps and schedules of train/bus. The description on Expedia is accurate, but the hotel should rethink about offering free WiFi at least in the general areas. Breakfast was included, very nice selection and good food.

8/10 Good

Rakesh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Centrally Located

Centrally located on M.G.Road, with clean & comfortable rooms. However the room service needs to improve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable.

This is a good hotel with great restaurant, clean and well kept, only drawback is has terrible humming sound I am the room, I don't know if it's the gen set or anything else, and secondly there are many restricted to photography areas as it is next to the cochin port... It feels little uncomfortable as there are boards of the notice every 10 feet, otherwise it's good.

10/10 Excellent

Dr John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay.Rooms were comfortable,Good south Indian breakfast,goodservic not far from city centre

10/10 Excellent

Saleem Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehm überrscht

Durch Internet. Leider den gesamten Betrag wurde vor meine Aufenthalt abgebucht. Dies war gegen er Geschäftsbediningunen der Hotel.com. Dies war sehr entäuschend.

10/10 Excellent

Vipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect hotel, great service in a good location

We stayed at the Mercy on two separate occasions and both times were 100% satisfied. We were on holiday but I travel for business a lot so am used to a high standard which the Mercy met. Staff were very helpful, the roof bar and pool was nice, breakfast was decent and rooms were 100% spot on, And from outside you can jump in to an autorickshaw to all the best places in Ernakulum for between Rs 30 and Rs 50.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city hotel

We booked this hotel as our arrival destination before we embarked on a 3 week tour of Kerala and stayed for 4 nights. It's located adjacent to the shipyard but this doesn't affect your experience at all, as it's set well back from the busy MG road so limited traffic noise. They are really trying to impress other travellers apart from their main business use. A good location for the ferry terminal serving the other islands - about 10 mins in a rickshaw - which is much more convenient than other larger hotels that you will see on this website.

8/10 Good

sujit nair

Liked: Staff & service, room comfort

great location

i can say one think i found more to it that what i expected.. nice hotel.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercy Hotel er et dejligt forretningshotel, som dog ikke ligger så godt - lige ved siden af et skibsværft

6/10 Okay

Rajeev Bhaskar, Delhi

Disliked: Staff & service, property conditions & facilities

Pretty Ordinary

Very Ordinary Hotel. Room quality is also not upto the mark. Location also is not right. Had to change room because of non-functioning AC.

8/10 Good

Des H, Limerick Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in the Mercy Hotel for 2 nights while visiting Kochi and overall it was a good experience and was worth the money paid. The room I got overlooked the shipyard which to me was fascinating but may not be to everyones taste. It was clean, the bathroom was good and the staff were very helpful. The rooftop pool was also a bonus. As a cheaper alternative to the expensive hotels in Old Kochi, I would certainly recommend this hotel as it is only a short distance from the main ferry terminal.

10/10 Excellent

Madge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect fort solo travellers

As I wasa travelling on my own, I found the Mercyto be ideal. It is safe, clean,good retaurant androom service;with a very helpful front desk.They rang mewhen I left my credit card inthe hotel after ceckout. It was disappointing that the pool was closed for maintenance as this was one of the main reasons for booking