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Protea Hotel by Marriott Knysna Quays

3.5 star property
Travelers tee off at an 18-hole golf course with stunning natural views, then cool down at a serene swimming pool perfect for afternoon relaxation

Choose dates to view prices

Protea Hotel by Marriott Knysna Quays offers a peaceful escape in Knysna Central. Start your day with breakfast on the poolside patio, then lounge under umbrellas by the outdoor pool. Enjoy free in-room WiFi, easy access to an 18-hole golf course, and rooms with garden views.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is ฿4,027
฿4,677 total
includes taxes & fees
24 Jul - 25 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a chair, a desk with a lamp, a mirror, and a view of the outside.

Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Lagoon View

A marina with various boats docked at wooden piers.

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(11 reviews)
  • Lagoon view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Lagoon View

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Family Room, 2 Double Beds, Lagoon View

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

A rooftop pool area with lounge chairs and umbrellas, overlooking a body of water with sailboats.

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, a lamp, a large window, and a view of the outside.

Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room, 2 Double Beds, Non Smoking, Lagoon View

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board (on request)

Room, 1 King Bed, City View

  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located near a boardwalk, Protea Hotel by Marriott Knysna Quays is in Knysna Central, a neighbourhood in Knysna. Knysna Quays and Featherbed Boat Cruises are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Knysna Waterfront and Friday Market. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and skydiving. Visit our Knysna travel guide
Map
Waterfront Drive, Knysna, Western Cape, 6570

What's nearby

  • A coastal area with a house surrounded by lush greenery and a beach.
    Knysna Lagoon
    2 min walk - 0.2 km
  • A rugged coastline with rocky outcrops and waves crashing against the shore.
    Garden Route National Park
    2 min walk - 0.2 km
  • A marina with several sailboats docked at sunset.
    Knysna Waterfront
    6 min walk - 0.6 km
  • A marina with boats docked, a building with 'Springtime Sailing Charters' signage, and a hill in the background.
    Knysna Quays
    6 min walk - 0.6 km
  • Pezula Championship Course
    3 min walk - 0.3 km

Getting around

  • George (GRJ)
    65 min drive

Restaurants

  • Salt & Petal
    1 min walk
  • The Drydock Food Co
    8 min walk
  • Greef's Butchery
    6 min walk
  • Wimpy
    9 min walk
  • Persello Pizzeria
    9 min walk

About this property

Protea Hotel by Marriott Knysna Quays

  • Hotel located in Knysna Central
  • At Protea Hotel by Marriott Knysna Quays, you can look forward to free English breakfast, a free food/drink shopping service and a terrace. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a garden.
  • Additional perks include:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a reception hall
    • A porter/bellboy, a nature reserve and a 24-hour front desk
    • A lift, 1 meeting room and barbecues
  • Room features
  • All 123 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with hairdryers and soap
    • 32-inch LED TVs with premium channels
    • Wardrobes/cupboards, mini fridges and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (ZAR 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 17 February 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: ZAR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Protea Hotel by Marriott Knysna Quays have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Protea Hotel by Marriott Knysna Quays?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Knysna Quays on 24 Jul 2026 start from ฿4,027, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel by Marriott Knysna Quays pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Knysna Quays?

Self-parking is available for ZAR 30 per day.

What time is check-in at Protea Hotel by Marriott Knysna Quays?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Protea Hotel by Marriott Knysna Quays?

Checkout is at 11:00 AM.

Does Protea Hotel by Marriott Knysna Quays provide a shuttle to the airport?

Yes, there's an airport shuttle. A one-way fee applies.

Where is Protea Hotel by Marriott Knysna Quays located?

Located in Knysna Central, this hotel is within a 5-minute walk of Cape Floral Region Protected Areas and Knysna Lagoon. Garden Route National Park and Knysna Quays are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Protea Hotel by Marriott Knysna Quays Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 168 out of 366 reviews
Rating 8 - Good. 136 out of 366 reviews
Rating 6 - Okay. 46 out of 366 reviews
Rating 4 - Poor. 12 out of 366 reviews
Rating 2 - Terrible. 4 out of 366 reviews

Reviews

Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really awesome! It is buffet style so you can choose what you want to eat. Everything about this hotel was great except for the elevator which was not working while we stayed there. The staff are friendly and professional.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Air conditioning - Not at all not sure there was any out put got more from the open door wind to be honest. Staff were all lovely Room was clean but needs a tidy. Shower head was broken.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly check in, pool area was lovely, apart from both lifts being out of order cannot fault this property and would recommend
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities
Staff is extremely lovely and helpful. Super fast checking. First room was a little bit noisy but the manage the transition to a new one super easily.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very good location
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking, close to great dining options.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Aidriaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
Stayed 10 nights in Jul 2023
Verified

10/10 Excellent

Gine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For staying in Knysna it is a perfect location: we had a room with a view over the lagoon, they offer breakfast, parking (which will cost 30ZAR extra per day). The staff was super friendly and helpful. you have a nice pool area. And you are right at the waterfront which is beautiful to walk around - or you can go for dining, boat tours.
Stayed 1 night in Feb 2025
Verified

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants. Nice view of harbour from room. A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
We stayed for two nights in a room with a view over the harbour. The room felt a bit dated and the walls quite thin (so much so we got a call from reception asking us to turn our tv volume down as next door found it too loud - this was before 10pm). Reasonable breakfast options. We ate dinner at two local restaurants, as the hotel restaurant is only for breakfast, but getting a table could be a challenge on busy days.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Sarah

Liked: Cleanliness, room comfort

Well positioned hotel

The positioning of this hotel is great; it’s right by the Waterfront. Parking is available at an additional charge. The reception staff were extremely friendly and welcoming, the room required a little maintenance – silly things like the fridge door screeched on opening, and the aircon remote wasn’t working but the shower was awesome. I don’t like a combined bodywash/conditioning shampoo which was provided, but that is a personal quirk. The Wi-Fi password (which didn’t require a separate password, linked to your room, once you had logged in), was hidden on a blue slip of paper in the keycard holder, not sure why as it was on the board, right by reception! Breakfast on Sunday was a disaster, the hotel was full (it was the oyster festival) and there weren’t enough tables, or when you found a table, it hadn’t had the cutlery replaced, coffee took for-ever to arrive (in a cup with no teaspoon….). The next day the hotel was a lot quieter, but service at breakfast was no better! The food, however, was standard breakfast food, enough variety to keep me happy (and I love breakfast!)
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location, right by the water and a short walking distance to all the restaurants at the marina. Parking right at the hotel as well. Rooms are lovely, staff were brilliant, very friendly and helpful. Breakfasts were good - will be staying here again next time we are in Knysna.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and on site parking
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Joseane

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hans Petter

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified

8/10 Good

MUKHTAR AHMED

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025