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"Easy parking and plenty of amenities "

"Very warm welcome. Very clean and well equipped room. Very comfortable bed with nice clean bedding. Excellent breakfast with good choice of food.. My wife is vegetarian and this was catered for with a very helpful manner. We would happily use this hotel again."

"Good for overnight stay enroute to Scotland"

"Staff were amazing. The room needed a bit of an upgrade but it served its purpose."

"A small fridge per room would be superb "

"A lovely stay in a property that was as advertised and came with very refreshingly brilliant customer service from every single member of staff that we encountered "

"Our stay at The Inn was great we shall definetly be returning we could not fault anything about it. The staff, food and accomodation was excellent"

"I’ve stayed here many times for business and the breakfast is always good and the rooms always clean. I was here for 6 nights which has been my longest stay. What was really noticeable over a longer period was how EVERY staff member was so polite, helpful and friendly. "

"Awful experience with the manager , very rude! Offered a refund for the early check in but not for the one nights stay I didn’t stay for, due to several issues"

"Clean room Easy access to all amenities. Staff very helpful polite and understanding. A great place to stay.Breakfast and evening meal available if you need."

"Absolutely loved our stay. Check-in was simple, staff were helpful and the hotel has clearly been renovated recently to a high standard. Breakfast was up there with the best I've ever had in a hotel. Also cracking view over the town and beyond from the Skybar in which the breakfast was served. We also ate on the Sunday evening in the Pickled Sprout restaurant. Again, everything we ate we really enjoyed. (Would love the French Onion soup recipe. It was the best I've ever had). The...

"Helpful staff and comfortable room"

"The TV was not working."

"The hotel is in a great location and we enjoyed our stay. The only thing that left a mark was the bed, it was quite uncomfortable because it was not a double bed but one that was made up for two out of a single and what seemed to be a sort of pull out bed. That was the only minor thing during what was otherwise a lovely stay!! We did highlight to staff and hopefully they will upgrade the bed. Thank you to the staff who were brilliant !!!"

"good hotel, convenient to railway station (6-8 min walk), a bit far from city centre (15-20 min walk). Good size room, very good shower, good breakfast, would book again if back to York. "

"We stayed at this property in May 2026. While the staff were extremely kind and helpful, the air conditioner in our room was not working and they refused to change our room since they were all booked and declined a refund/compensation too. When you pay £137 a night the least you expect is for the air conditioner to work especially when it’s been a hot day and you’re on the top floor of the hotel. Pretty poor for a ‘Marriott’ hotel. Avoid at all costs."

"Enjoyed stay. Better value than some other similar hotels nearby. Close to town centre. Also like to give thanks to reception staff who who very helpful, kindly charging my iPhone in their office for me when it ran out charge. "

"Exceeded expectations. The staff team were really friendly and helpful. Comfortable bed and great coffee. We ate breakfast and dinner and had great food.we also atexat the bistro opposite which was great. Will definitely stay again. "