Located near Falassarna Beach, Diamond Star Hotel provides a peaceful getaway. Guests enjoy the garden's quiet atmosphere, connect with in-room WiFi, and cool off in either the seasonal pool or the dedicated children's swimming area.
Kissamos is home to Diamond Star Hotel. The area's natural beauty can be seen at Balos Beach and Balos Lagoon. Visit our Kissamos travel guide
Falasarna, Kissamos, Chania, 734 00
What's nearby
Falassarna Beach
15 min walk - 1.3 km
Balos Lagoon
50 min drive - 19.3 km
Elafonissi Beach
54 min drive - 42.5 km
Phalasarna
8 min drive - 3.1 km
Port of Kissamos
13 min drive - 9.1 km
Restaurants
Gramboussa Restaurant
11 min drive
Liokàlyvo
13 min walk
Playa Paraiso
17 min walk
Βαβέλ
16 min drive
Ίντριγκα
15 min drive
About this property
Diamond Star Hotel
Property highlights
Diamond Star Hotel provides amenities, such as a garden and a library. Guests can connect to free in-room WiFi.
Other perks include:
A seasonal outdoor pool and a children's pool
Free self-parking
Buffet breakfast (surcharge), beach towels and luggage storage
Smoke-free property, a TV in reception and a front desk safe
Room features
All guest rooms at Diamond Star Hotel boast thoughtful touches, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
Bathrooms with baths or showers
Wardrobes/cupboards, electric kettles and daily housekeeping
Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 7 for children
Things to do
Children's pool
Library
Seasonal outdoor pool
TV in common areas
Family friendly
Children's pool
Seasonal outdoor pool
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Outdoors
Beach towels
Garden
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Front entrance ramp
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible pool
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Bathroom
Bathtub or shower
Partially-open bathroom
Food and drink
Electric kettle
More
Desk
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are available for EUR 10.0 per day
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 7 for children
Crib (infant bed) fee: EUR 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 1252323
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 8:00 PM
Frequently asked questions
Does Diamond Star Hotel have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM to 8:00 PM.
Is Diamond Star Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Diamond Star Hotel?
Self-parking is free at this property.
What time is check-in at Diamond Star Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Diamond Star Hotel?
Checkout is at 11:00 AM.
Where is Diamond Star Hotel located?
Situated in Kissamos, this hotel is 2 mi (3.2 km) from Phalasarna and within 6 miles (10 km) of Trachilos Beach and Port of Kissamos. Mávros Mólos and Telónio Beach are also within 9 miles (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Diamond Star Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.2
Amenities
10
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 10 out of 14 reviews
10 - Excellent
10
Rating 8 - Good. 4 out of 14 reviews
8 - Good
4
Rating 6 - Okay. 0 out of 14 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 14 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 14 reviews
2 - Terrible
0
Reviews
8/10 Good
Michael
14 Sep 2025
Liked: Staff & service, amenities
It was a great location and the staff were amazingly friendly and helpful.
One thing they desperately need are irons.
For an establishment like this to not have one is poor. Especially as people come there for weddings etc.
What makes Fresh Hotel unique is its bold, modern design and the incredible rooftop terrace with panoramic views of Athens and the Acropolis—perfect for relaxing with a drink by the pool. It has a boutique vibe that feels both vibrant and peaceful in the middle of the city.
One thing I didn’t love was that the surrounding area felt a bit gritty at night, though it’s very central and convenient for exploring.
The property was very nice
Room was well equiped, spacious and clean
We had Jr suite with a pool and a lovely garden with loungers, yavle and chairs
Staff was very friendly and helpful
Plenty of parking
Bed, shower, furniture was comfortable
= Breakfast was decent but nothing special and the same every day.
- Aircon in the bedroom (upstairs) wasn't controlable. Despite a couple of attempts from staff, we either were too cold or too hot (it blew directly over the bed).
- The hotel is located in a busy toad (constant traffic noise)
- Sorrounding area wasn't very attractive, only few nice places to eat and drink - Falassarna beach was nice though!
Note: we got lots of mosquitoe bites after sunbathing in the garden.
Struttura meravigliosa, molto tranquilla, moderna e curata, vicinissima alla spiaggia, con una vista incredibilmente spettacolare. Non lussuosa, ma pratica. Perfetta per una vacanza di relax. Personale super gentile. Colazione molto basic, scarsissima scelta: gli stessi identici prodotti tutte le mattine, ma funzionale, e comunque, tutto il resto compensa anche questo!