The room and bathroom were poorly maintained and quite dirty, additionally, there was a weird smell through the entire hotel. Really regret having stayed there.
Upon arrival, the smell in the check in area was horrible. The room was no better, it smelled like old wet dog. I had children with me but I was just happy that we were only staying one night. Very disappointed.
Our room had no remote so we looked through the drawers to see if it was placed there and we discovered bugs, and clothing from a previous guest. It was obvious the room was not cleaned properly. In addition, the breakfast was not good & all you are given in the bathroom is a tiny bar of soap.
The ladies at the front desk staff were excellent and funny and on top of it, and the young man was very quiet and professional. Enjoyed the breakfast staff every morning.They were full of positive energy
Check in/out was excellent, The desk clerks were really fantastic, breakfast was great, the pool/hottub were great, my kids had a blast at the hotel, and I really enjoyed it. Rooms were very clean and nice. I would recommend
This is my second time booking this hotel. We love the location and the outdoor area with pool is very nice. Breakfast this time subpar which is sad because in the past it was great. I their defense the delivery of food supply was late. Never the lest I would like this hotel to invest in a waffle maker so guest don’t have to walk to the adjoining hotel for waffles. It’s a convenience thing. However, I would book this hotel again.
The only real positive is that the bed was comfortable. Also, front desk clerks were very pleasant...but...
Housekeeping was horrendous. Checked in and went to room. do not disturb sign still on door. Knocked...just in case...then entered room. Large pile of dirt right as we entered the room. Room did not appear clean and was shabby. No tissues in bathroom, refrigerator had opened bottle of beer and opened bottle of water in it.
Bad short in one of the lights. Sparked when moving the adjustable fixture. Many of the electrical outlets were loose.
Breakfast was sparse although eggs and sausage were good. But very few other things. Did not even have milk for cereal or oatmeal.
We told housekeeping when we were leaving for the day and made sure we requested cleaning. But when we returned in the evening, they didn't even bother to make the bed.
We have stayed in many win gates over the years and this one was by far the worst